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Queues for Jira Service Management
Cloud Server/Data Center
Queues for Jira Service Management

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Last updated Nov 12, 2023

Exporting queues

This page provides information on how to export queues.

Note

Before you start, log in as a user with the Jira Administrators global permission.

Steps

To export queues:

  1. Click three dots menu on the top Queues for JSM panel.
  2. Select Export to file.
    Queue for your team
    Queues for Jira Service Management app

Result

Queues are exported to JSON file.

Tip
Exported JSON file can be edited and imported once again.

Example
See the example of JSON below :
{
  "version": "4.0",
  "queuesConfig": [
    {
      "id": 1551367773843,
      "name": "Internal issues",
      "groups": [
        "jira-administrators"
      ],
      "jql": "priority = High ",
      "columns": [
        "issuetype",
        "issuekey",
        "summary"
      ]
    },
    {
      "id": 1551367809631,
      "name": "Cross project queue",
      "groups": [],
      "jql": "priority = Medium ",
      "columns": [
        "issuetype",
        "issuekey",
        "summary"
      ]
    },
    {
      "id": "a030954f-25e3-4018-a1f6-52ca901180ee",
      "label": "Hidden",
      "children": [
        {
          "id": 1551367915997,
          "name": "Support issues",
          "groups": [
            "jira-administrators"
          ],
          "jql": "priority = Low ",
          "columns": [
            "issuetype",
            "issuekey",
            "summary"
          ]
        },
        {
          "id": "bbc2a936-d785-435e-899e-e462db1f5991",
          "label": "Archive",
          "children": [
            {
              "id": 1551367939481,
              "name": "Marketing issues",
              "groups": [],
              "jql": "priority = Minor AND priority = Highest ",
              "columns": [
                "issuetype",
                "issuekey",
                "summary"
              ]
            }
          ]
        },
        {
          "id": 1551368098834,
          "name": "Onboarding",
          "groups": [],
          "jql": "priority = Medium ",
          "columns": [
            "issuetype",
            "issuekey",
            "summary"
          ]
        }
      ]
    },
    {
      "id": "272d2aa9-1deb-44ec-8965-d3a8520e14a9",
      "label": "Onboarding issues",
      "children": []
    }
  ]
}
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