Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration path
Integration
Last updated Jan 4, 2019

Get Started

Before you start, we recommend you to read Get Started section. It will help you start a work with Extension for Jira Service Management app in an easy and fast way.

Steps

  1. Go to Jira Administration > Manage apps.
  2. Select Get Started from the menu in the Extension for Jira Service Management section.
  3. Choose the option to explore new features:
  • User Synchronization - synchronize organizations and Jira groups (add customers to Jira groups automatically, add Jira groups to organization, create organizations based on Jira groups).
  • Dynamic Forms - create forms which will be dynamically changed. Custom fields can be hidden or displayed depending on the previous selection.
  • Bundled Fields - bundle all information into one custom field.
On the Get Started screen of the app, you can find User Sync, Dynamic Forms and Bundled Fields
Extension for Jira Service Management: Get Started with User Sync, Dynamic Forms and Bundled Fields