Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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FAQ
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Last updated Jan 4, 2019

Get Started

Before you start, we recommend you to read Get Started section. It will help you start a work with Extension for Jira Service Management app in an easy and fast way.

Steps

  1. Go to Jira Administration > Add-ons.
  2. Select Get Started from the menu in the Extension for Jira Service Management section.
  3. Choose the option to explore new features:
  • User Synchronization - synchronize organizations and Jira groups (add customers to Jira groups automatically, add Jira groups to organization, create organizations based on Jira groups).
  • Dynamic Forms - create forms which will be dynamically changed. Custom fields can be hidden or displayed depending on the previous selection.
  • Bundled Fields - bundle all information into one custom field.
On the Get Started screen of the app, you can find User Sync, Dynamic Forms and Bundled Fields
Extension for Jira Service Management: Get Started with User Sync, Dynamic Forms and Bundled Fields