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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

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Server/Data Center

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Last updated Jan 4, 2021

Show organizations to share with

Learn how to restrict organizations sharing access for customers

As the project administrator, you can choose the organizations that the customers can share their requests with.

Steps

  1. Go to Projects settings.
  2. On the left sidebar, click General under the Extension section.
  3. Scroll down to the Show organizations to share with section.
  4. Use the Include/Exclude operators and add organizations to the permission pool.
    Extension for Jira Service Management - Add organizations
    Extension for Jira Service Management - Add organizations
    Note
    • Using the Include tab gives access only to the selected entities, while leaving others without it. Exclude tab however, gives access to everyone except the selected entities.
    • By default, the customers can share their requests with all the organizations connected to an instance.

Result

Your request can now be shared with the selected organizations.

Extension for Jira Service Management - Share with organizations
Extension for Jira Service Management - Share with organizations

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