- Introduction
- About
- Get started
- Migration to Cloud
- Bundled Fields
- Bundled Fields Overview
- Adding Bundled Fields
- Bundled Fields Configuration
- Format and validation
- Using Bundled Fields
- Advanced settings
- Bundled Fields Searcher
- Java API (ScriptRunner)
- Data Sources
- Email notifications
- Bundled Fields v.6.8.x - 6.9.x
- Bundled Fields v.6.7.x
- Dynamic Forms
- Dynamic Forms
- Supported fields
- Visibility
- Request Types visibility
- Fields visibility
- Customer Portal visibility
- Options visibility
- Requirements visibility
- SLAs visibility
- Java API
- Multilevel Structure
- Configuration
- Using a multilevel structure on the Customer Portal
- User Synchronization
- Organizations and Groups Synchronization
- Issue View
- Issue View
- Add user's IP address post function
- Restart SLA post function
- Update SLA to date post function
- Customer Portal
- Links
- Export list
- Split column
- Request details view
- Additional fields
- Additional options
- Compatibility
- Configuration Manager
Supported fields
Here you can read about the fields which are supported by Extension for Jira Service Management and relate to the Dynamic Forms feature.
Master fields
All the fields listed in the below sections can be used in the configuration of dynamically displayed request forms as Master fields that determine the requests’ content.
System fields
| Field type | Support |
|---|---|
| Priority |  |
| Component(s) | |
Custom fields
| Custom field type | Support |
|---|---|
| Select List (single choice) | |
| Select List (multiple choices) | |
| Select List (cascading) | |
| Checkboxes | |
| Radio Buttons | |
| Assets object | |
For more information about custom fields related to Assets object, check the Compatibility section or access Assets documentation.
Fields form third-party apps
| Application | Field type | Support |
|---|---|---|
| Dynamic Forms for Jira | ||
| Dynamic Checkboxes | |
|
| Dynamic Radio Buttons | |
|
| Dynamic Select | |
|
| Dynamic Multiselect | |
|
| Dynamic Cascading Select | |
Related fields
All the fields listed in the below sections can be used in the configuration of dynamically displayed request forms as Related fields that are used for defining conditions but they can’t serve as triggers for Dynamic Forms.
System fields
| Field type | Support |
|---|---|
| Attachment | |
| Component/s | |
| Description | |
| Due Date | |
| Environment | |
| Fix Version/s | |
| Affects Version/s | |
| Labels | |
| Priority | |
| Request participants | |
| Approvers | |
| Security Level | |
Custom fields
| Custom field type | Support |
|---|---|
| Assets object | |
| Assets referenced object (single) | |
| Assets referenced object (multiple) | |
| Checkboxes | |
| Date Picker | |
| Date Time Picker | |
| Group Picker (single group) | |
| Group Picker (multiple groups) | |
| Labels | |
| Number Field | |
| Project Picker (single project) | |
| Radio Buttons | |
| Select List (cascading) | |
| Select List (single choice) | |
| Select List (multiple choices) | |
| Text Field (single line) | |
| Text Field (multi-line) | |
| URL Field | |
| User Picker (single user) | |
| User Picker (multiple users) | |
| Version Picker (single version) | |
| Version Picker (multiple versions) | |
For more information about custom fields related to Assets object, check the Compatibility section or access Assets documentation.
Fields form third-party apps
| Application | Field type | Support |
|---|---|---|
| Extension for Jira Service Management | ||
| Bundled Field | |
|
| Rich text | |
|
| Dynamic Forms for Jira | ||
| Cascading select | |
|
| Checkboxes | |
|
| Radio button | |
|
| Select | |
|
| Multiselect | |
|
| Secured select | |
|
| Secured multiselect | |
|
| Elements Connect | ||
| Live Text | |
|
| Live User | |
|
| Snapshot Date | |
|
| Snapshot Datetime | |
|
| Snapshot Text | |
As we no longer support Jira Software Data Center 8.0, the fields related to deprecated features won’t be operational. To learn more, check details concerning deprecated API.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
