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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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Last updated Jan 4, 2019

Add Jira groups to Organization

This section provides information on how to define which Jira groups will be synchronized with a particular organization. If you add Jira users to defined groups, they will be added to this organization automatically.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Steps

To set configuration:

  1. Go to Jira Administration > Add-ons.
  2. Select User Synchronization from the menu in the Extension for Jira Service Management section.
  3. Go to the Add Jira groups to Organization section.
  4. Configure the following:
    • Jira groups: Select which Jira groups will be synchronized with a particular organization.
    • Organization: Select organization to which users will be added.
  5. Click Add.
Adding Jira groups to organization with Extension for Jira Service Management by selecting Jira groups and organization
Adding Jira groups to organization with Extension for Jira Service Management by selecting Jira groups and organization
Note
  • To synchronize groups by schedule, set the state of switch to on. You can also synchronize groups manually if necessary by clicking Sync now on the right side of the screen.
  • The welcome email will not be sent to users after syncing group to organization. Users which are added to the group already exist in Jira database.

Result

A new configuration is added.

Adding Jira groups to organization with Extension for Jira Service Management by adding a configuration
Adding Jira groups to organization with Extension for Jira Service Management by adding a configuration
Note

Click the trash icon to remove selected configuration. To remove all configurations, click Remove all on the right side of the screen. Removing all configurations does not cause removing Jira groups or organizations from Jira. Their members will also stay there.

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