Issue Templates for Jira

Jira Server
HOSTING
Last updated Oct 26, 2018

Supported fields and third-party app support

Supported fields

Field Autocomplete & Apply template Copy from Template Copy Sub-tasks
Summary Yes Yes Yes
Description Yes Yes Yes
Priority Yes Yes Yes
Labels Yes Yes Yes
Components Yes Yes Yes
Due date Yes Yes Yes
Assignee Yes Yes Yes
Environment Yes Yes Yes
Versions Yes Yes Yes
Fix Versions Yes Yes Yes
Issue links No Yes Yes
Reporter Yes Yes Yes
Security Level No Yes Yes
Attachments No Yes Yes
Original Estimate No Yes Yes
Request Participants Yes No No
Note

Request Participants is a field specified for service desk projects. If you’d like to use it, remember that your templates repository should be a service desk project.

Warning

If you’d like to use Request Participants, you have to change patterns for variables. In this case, “[]” don’t work. Read more in the chapter: Variables.

Supported custom fields

Custom Field Autocomplete & Apply template Copy from Template Copy Sub-tasks
Select Yes Yes Yes
Multi Select Yes Yes Yes
Text Field Yes Yes Yes
Text Area Yes Yes Yes
User Picker Yes Yes Yes
Multi User Picker Yes Yes Yes
Multi Check Boxes Yes Yes Yes
Group Picker Yes Yes Yes
Multi Group Picker Yes Yes Yes
Cascading Select Yes Yes Yes
Dynamic Forms No Yes Yes
URL Yes Yes Yes
JEditor Yes Yes Yes
Watcher Field Yes Yes Yes
Comment Yes No No
Number Yes Yes Yes
Multi-Level Cascading Select Yes Yes Yes
Labels Yes No No
Customer Request Type Yes No No
Check List Yes Yes Yes
Note

Customer Request Type is a custom field specified for service desk projects. If you’d like to use it, remember that your templates repository should be a service desk project.

Third-Party App Support

App Description
Checklist for JIRA Ideal for Definition of Done, Acceptance Criteria and ToDo lists