Updating Azure AD data in the workflow
Discover the Azure AD Sync-Copy data from Azure AD post function
You can choose to update Azure AD attributes upon a certain workflow transition.
If a request requires an approval, you can set up the post function to automatically populate the name of the requestor’s line manager in the ticket.
Configure post function
Steps
Here is how to configure the Azure AD Sync-Copy data from Azure AD post function:
- Navigate to Project settings > Workflows.
- Select the workflow you’d like to use and click Edit > Diagram.
- Click on the transition upon which the Azure AD data should be updated.
- Open the Post functions settings and click Add post function.
- Select the Azure AD Sync-Copy data from Azure AD post function.
- Click Add.
- Select whose data should be updated.
- Select Azure AD attributes to copy data from.
- Select the custom field that should be updated.
- Click Add.
- Click Publish Draft.
You can select multiple attributes for Text Field (single line) and Text Field (multi line), User Picker (multiple users), and Text Field (read only) but only one attribute for a User Picker (single user).
Remember to always add the custom field to both the Create issue and the Edit issue screen. Otherwise, the synchronization won’t work.
Result
Every time an issue passes the chosen transition, Azure AD data gets updated.
When multiple attributes are copied to the Text Field (single-line), Text Field (multi line), or Text Field (read only), they’ll be displayed separated by a semicolon.
However, if the total character count exceeds 255 for the Text Field (single-line) and Text Field (read only) and 32767 for the Text Field (multi line), then any additional attributes beyond that count won’t be displayed.
If you can’t find the answer you need in our documentation, raise a support request.
