This chapter guides you through the custom configuration procedure.
Enable issue types and start a new configuration from scratch.
Choose a field from the list and click + Add new rule for this field.
Rules are applied from top to bottom so if any rule is matched, then next rules in the hierarchy won’t be applied.
Icons next to the project name indicate selected issue types. Issue types that are grayed out were not enabled.
Define a name for the rule.
Click + Add new action and select an action from the list.
You can see added actions in the rule window. Press and hold the bin icon to remove an action.
Click + Add condition block to set conditions that trigger the action.
Each condition has its own editing tools. You can reorder rules and conditions or delete them.
Save changes.
All conditions that are not saved are marked as Draft (visible near the field’s name).
You can:
use the Save button assigned to each field’s condition configuration.
save changes in bulk by clicking Apply Changes (above the list of fields).
Configuration has been created.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
