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Issue Templates for Jira
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Issue Templates for Jira
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Last updated Sep 20, 2021

Copy links and linked work items

This chapter provides information about copying links and linked work items.

With Issue Templates for Jira app, you can copy work item links and even create new work items from linked templates. It’s also possible to copy Web links.

Info
In order to copy links you have to add Linked work items field to Template’s fields. It won’t affect linking stories. Stories are always linked to epic in ITC.

As soon as the app detects a link pointing to a work item that is also a template:

  • it will create a new work item from that template and
  • rewrite the link so that it points to that new work item

If a link doesn’t point to a template, the app will copy the link as it is.

Issue Templates for Jira Cloud: Copy links and linked issues
Jira service desk
Issue Templates for Jira Cloud: Copy links and linked issues
Copy links and linked issues

Autocomplete in Create work item dialog

If the link points to a template, it won’t be displayed in the Create work item dialog. All work items from linked templates will be generated right after creating a work item. As you can select only one type of link in Create work item dialog, we decided not to show linked templates at all.

Issue Templates for Jira app copies web links without any additional configuration.

Note
Remove web links from the template it you don’t want them to be copied.

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Copy links and linked issues
Product owner,
Copy links and linked issues