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Issue Templates for Jira
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Issue Templates for Jira
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Last updated May 18, 2025

Understand Smart Defaults

Issue Templates for Jira provides an additional Smart defaults tab available in templates (on the right side of the work item view). The Smart defaults tab provides a select, where you can find all fields supported in your space.

From now on, you can edit template fields and fill them with the smart expressions. Thanks to that, you are able to easily access data within Jira.

Issue Templates for Jira Cloud: Template Configuration
Template Configuration

You can use smart work items, users, dates or space, for example:

  • issue.reporter.displayName - returns the name and surname of the reporter of the current work item
  • [user].accountId - returns user’s account ID
  • now + 5d or now.plusBusinessDays(5) - adds a given number of days omitting weekends. Math operations are calculated in UTC

For details, see Smart defaults.

Use Smart Defaults in template

With smart defaults you can calculate the field’s value at the time when a work item is created from the template.

You can, for instance, configure a template that would automate the process of:

  • filling the starting date
  • setting a deadline
  • setting a reporter and assigning a work item to a specific role or person
  • creating a label
  • setting a version

You can also prepare a timeline for complex tasks with multiple steps or link an epic with smart defaults.

Steps:

To configure it simply click Smart Defaults in the template’s work item details view and a work item field you want to add smart defaults for.

Try the live demo below