Last updated Sep 25, 2024
Synchronization panel
After installation of Issue Sync Pro, a dedicated panel will appear on the issue view:
Issue Sync Pro
Info
The Synchronization panel won’t be visible on the issue view if synchronization is not configured for a given project and issue type.
Clicking on Synchronization panel will provide additional information regarding the sync, such as:
- Key of the synchronized issue (with a hyperlink).
- Date of the last synchronization action, either incoming or outcoming.
- You can also click the Refresh button, to refresh the information above.
Issue Sync Pro
Note
Keep in mind, that:
- If the synchronization, mapping, or synchronized (remote) issue will be deleted, a no active synchronization information will be displayed.
- If the mapping corresponding to the issue will be temporarily disabled with the usage of a toggle, the panel will be visible.
- If you fail to create a remote issue, an no active synchronization information will be displayed.
Need help?
If you can’t find the answer you need in our documentation, raise a support request.
