This chapter provides information on managing queues in the Favorites group.
Only queues, not groups, can be marked as favorites and added to the Favorites group.
When you add or clear a queue from Favorites, the changes apply only to you. Other users within your project manage their Favorites individually within their panels.
You can mark a queue as a favorite and add it to the Favorites group using either the Queues for Jira & JSM panel or the Queue view.
When you mark multiple queues as favorites and add them to the Favorites group, they’re arranged in the same order as they were organized in the Queues for Jira & JSM panel structure.
To move a queue from Hidden group to Favorites, start by unhiding it. Then, follow the steps below to add it to the Favorites group.
For detailed information on hiding and unhiding queues, read the following chapter.
To mark a queue as a favorite and add it to the Favorites group:
The queue is marked as a favorite and added to the Favorites group.
To mark a queue as a favorite and add it to the Favorites group:
The queue is marked as a favorite and added to the Favorites group.
The Queues for Jira & JSM app allows you to clear queues from the Favorites group individually or in bulk.
When you clear a queue from Favorites, it returns to its original position within the panel structure or the group to which it was initially added.
To clear queues individually from the Favorites group:
You can also clear a queue from Favorites by selecting it and clicking the Star icon labeled Clear from Favorites in the upper right corner of the Queue view.
The queue is cleared from the Favorites group.
If there are no queues in the Favorites group, the button for bulk deletion won’t be available.
To clear multiple queues from the Favorites group in bulk:
The Clear selected queues dialog appears.
If you want to remove all queues, click Select all.
Selected queues are cleared from the Favorites group.
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