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- About
- Conditions and validators comparison
- Migration to Cloud
- Connect to Assets API
- Use cases
- Dynamic Forms
- Dynamic Forms Overview
- Add Dynamic Fields
- Add Translations
- Configure Conditions
- Configure Validators
- Copy Dynamic Fields
- Display Dynamic Fields
- Dynamic Fields in Team-managed projects
- REST API
- Use Case
- Supported fields
- Bundled Fields
- Bundled Fields Overview
- Global Configuration
- Project Configuration
- Display Bundled Fields
- Search with Bundled Fields
- Automation
- Request details view
- Customization Overview
- Display Additional Details
- Display Attachments
- Display Related Issues
- Display SLAs
- Use Case
Add Translations
Learn how to translate Dynamic Fields with Extension for Jira Service Management
With Extension for Jira Service Management you can translate Dynamic Fields of a specific request type. Adding translation can be done by using the Dynamic Forms configuration page.
As any change in a request type is automatically saved and visible on the Customer Portal, we recommend to keep request forms Hidden from portal while modifying them.
Configuration
To learn about the configuration of the Add translations functionality, see the quick guide or follow the below steps.
Quick Guide
Steps
- In Project Settings > Customer form extension, go to the desired request type and click the Add translations icon.
- Select the Language you want to translate to.
- Select the Request types which should be translated.
- Complete relevant terms in the following fields:
- Display name
- Field help
- Click Close. Changes are saved automatically.
Result
The Dynamic Fields of the selected request type are translated to the desired language. You can check how your translation is displayed on the Customer Portal.
When the descriptions of the fields are longer and have to be collapsed, the Show more… button appears. It is automatically translated to one of the supported languages listed below.
| Language | Show more… | Show less… |
|---|---|---|
| French | Afficher plus… | Afficher moins… |
| Spanish | Mostrar más… | Mostrar menos… |
| German | Mehr anzeigen… | Weniger anzeigen… |
| Polish | Pokaż więcej… | Pokaż mniej… |
| Russian | Больше… | Меньше… |
If you can’t find the answer you need in our documentation, raise a support request.
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