- Dynamic Forms
- Dynamic Forms Overview
- Add Dynamic Fields
- Add Translations
- Configure Conditions
- Configure Validators
- Copy Dynamic Fields
- Display Dynamic Fields
- Dynamic Fields in Team-managed projects
- REST API
- Use Case
- Supported fields
- Bundled Fields
- Bundled Fields Overview
- Global Configuration
- Project Configuration
- Display Bundled Fields
- Search with Bundled Fields
- Automation
- Request details view
- Customization Overview
- Display Additional Details
- Display Attachments
- Display Related Issues
- Display SLAs
- Use Case
Global Settings
Learn how to use the global app settings
By accessing the Global settings section, you can easily configure the app globally.
Anonymized usage statistics
The Anonymized usage statistics option allows you to have a part in shaping further app development. When the process of gathering anonymized data related to the user interaction with Extension for Jira Service Management is enabled, you can play a role in enhancing the product’s features and your users’ efficiency.
To learn more about data usage, read our Privacy policy and End-user license agreement.
Accessing configuration
To start configuring the app globally, you need to access the global configuration first.
Before you start, log in as a user with Jira Administrators project permissions. For more information, see Atlassian documentation.
Steps
- Navigate to the Manage apps screen.
- Click Global settings under the Extension for JSD section.
Result
You are redirected to the view with Global configuration where you can manage the settings concerning Data collection.
Managing anonymized usage statistics
It’s possible to manage the data collection settings anytime. Managing the settings won’t influence the app performance.
By default, the toggle next to Enable data collection is turned on and the process of collecting data is enabled.
To disable collecting anonymized data, turn off the toggle next to Enable data collection.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.