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Queues for Jira & JSM
Cloud Server/Data Center
Queues for Jira & JSM

Cloud

Server/Data Center

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FAQ
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Migration to Cloud
Last updated Jun 4, 2024

Personal preferences

This chapter provides information on configuring personal preferences to customize the view of your queues.

Using Personal preferences lets you customize the view of your queues by turning the available features on or off. While all the features are turned on by default or set globally by an admin, you can adjust them according to your needs, overriding any default or admin configurations.

List of available features:

Note

The changes you make in the Personal preferences affect only you and all your queues in the app.

Below is a live demo presenting the above-mentioned features and showing how to set Personal Preferences. You can also review the preferences setting process in more detail by reading the steps under the live demo.

To set the Personal preferences:

Steps

  1. On the Queues for Jira & JSM panel, click the Three dots menu.
  2. Select Personal preferences.
Jira one team multiple projects
Queues for Jira Service Management app

The Personal preferences dialog appears.

  1. Check the Enable personalization checkbox to activate the panel with toggles.
  2. Use the toggles to customize the view of your queues.
  3. Click Save.
Jira one team multiple projects
Queues for Jira Service Management app

Result

The view of your queues is personalized.

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