Apps documentation
Theme Extension for Jira Service Management
Cloud Server/Data Center
Theme Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Last updated Apr 10, 2023

Templates

See how to create and manage templates

Warning

Before you start, log in as a user with Jira Administrators global permissions. For more information, see Atlassian documentation.

Templates are reusable designs which can be applied to multiple Pages at once. You can use the predefined templates or create your own for later use.

Predefined templates include:

  • Light
  • Yellow
  • Violet
  • Rose
  • Green
Note

Predefined templates cannot be edited.

Creating templates

Steps

  1. In the configuration panel, go to the Templates gallery section.
  2. In the top right corner, click New template.
    Theme Extension for Jira Service Management - New template
    Theme Extension for Jira Service Management - New template
  3. Configure the Visual category.
    Theme Extension for Jira Service Management - Visual category
    Theme Extension for Jira Service Management - Visual category
    Info

    For more instructions on how to configure colors, see Visual.

  4. Once you’re done, click on the General category.
  5. Enter the Template name.
  6. Click Save.
    Theme Extension for Jira Service Management - Save template
    Theme Extension for Jira Service Management - Save template
    Tip

    You can see how many Pages are currently using your Template as well as visit them.

    Theme Extension for Jira Service Management - Tip
    Theme Extension for Jira Service Management - Tip
    Warning

    If you click Cancel or close the browser tab without saving the template, all the changes will be lost.

    Theme Extension for Jira Service Management - Warning
    Theme Extension for Jira Service Management - Warning

Result

Template is created and ready to use.

Theme Extension for Jira Service Management - Template ready
Theme Extension for Jira Service Management - Template ready

Using a template

Once you’ve created a template, you can apply it to your existing and newly created Pages.

Existing Pages

Steps

  1. Go to Pages.
  2. Click on the pen icon next to the desired Page.
    Theme Extension for Jira Service Management - Apply template
    Theme Extension for Jira Service Management - Apply template
  3. Select your template.
  4. Click Publish.
    Theme Extension for Jira Service Management - Select template
    Theme Extension for Jira Service Management - Select template

Result

Template is applied.

New Pages

Steps

  1. Go to Pages.
  2. Click Add page.
    Theme Extension for Jira Service Management - Add Page
    Theme Extension for Jira Service Management - Add Page
  3. When providing Page details, choose your template from the drop-down list.
  4. Click Confirm.
    Theme Extension for Jira Service Management - Confirm Page
    Theme Extension for Jira Service Management - Confirm Page

Result

Template is applied.

Managing templates

You can edit, duplicate, and delete the templates. Once saved, the changes will automatically apply to all the Pages that are currently using the template.

Editing

In order to edit a template, hover over it and click Edit.

Theme Extension for Jira Service Management - Edit template
Theme Extension for Jira Service Management - Edit template

Duplicating

For duplicating a template, hover over it and click a three dots icon. Then select Duplicate.

Theme Extension for Jira Service Management - Duplicate template
Theme Extension for Jira Service Management - Duplicate template

Deleting

In order to delete the template, hover over it and click a three dots icon. Then select Delete.

Theme Extension for Jira Service Management - Delete template
Theme Extension for Jira Service Management - Delete template

Warning
  • If you want to delete a template, make sure it’s not being used by any Page at the moment. Otherwise, the deleting will not be possible.
Theme Extension for Jira Service Management - Delete warning
Theme Extension for Jira Service Management - Delete warning
  • Configuration on the deleted template will be lost.
Need help?

If you can’t find the answer you need in our documentation, raise a support request.
Include as much information as possible to help our support team resolve your issue faster.