Presenting synchronized data on user’s profile page

On user’s profile page are displayed basic information about user. Active Directory Attributes Sync app allows to show more details, such as job title, department, or phone number.

Steps

To present synchronized data on user’s profile page:

1. Add user to Active Directory server.

2. Add user to Jira users (Jira Administration > User Management > Users > Create User).
   

   Note

   Remember to use in Jira the same username as in Active Directory.

   Info

   For more information on managing users in Jira, see official Atlassian documentation.

3. Go to Jira Administration > Add-ons.

4. Select Connections from the menu in the app section.

5. Set fields in the connection which should be synchronized.

   Info

   For more information on setting fields in the connection, see Fields.

   Note

   Remember to select User profile in the visibility.

   

6. Click Synchronize.

Result

Selected fields with synchronized data from Active Directory are presented on user’s profile page.

Example

Here is what user AD data looks like when displayed in Jira.

Figure: User’s profile page with basic information

Figure: User’s profile page with information from Active Directory

Inactive users

Values of the fields from inactive user accounts are not available as synchronizable options in Select fields

• It is not possible to configure this behavior
• You can’t select an option, if the user is already disabled
• If you are synchronizing an inactive user, the selected options will be displayed as disabled
• If the same option is selected for both active and inactive user, the value for active user has the higher priority and won’t be disabled