Apps documentation
Issue Templates for Jira
Server/Data Center Cloud
Issue Templates for Jira

Server/Data Center

Cloud

8.x
7.x
FAQ
Release notes
Last updated Aug 27, 2020

Delete a template

Check how to delete a template.

As any other Jira issues, templates can be removed from Jira permanently. It is not possible to restore them.

Note
  • We don’t recommend deleting templates. You can easily disable them in the Availability tab instead (read more here).
  • Deleting a template won’t affect issues already created from it.

Steps

To delete a template:

  1. Navigate to the particular template issue (in the Template Repository TEMP) you would like to delete.
  2. Click More > Delete.
  3. Click Delete in pop-up window to confirm.

Issue Templates for Jira - Delete a template
Issue Templates for Jira - Delete a template

Result: The template is deleted from your Jira instance permanently.

Info

This action also removes template’s data from the following database tables:

For template
AO_33A75D_IT_CONTEXT
AO_33A75D_IT_CREATED
AO_33A75D_IT_DEFAULT
AO_33A75D_IT_DETAIL
For sub-tasks
AO_33A75D_IT_SUBTASK
AO_33A75D_IT_CREATED

You can use selects to check whether the data are removed from database:

FOR TEMPALTE

select * from “AO_33A75D_IT_CONTEXT” where “TEMPLATE_DETAIL_ID”=52
select * from “AO_33A75D_IT_CREATED” where “TEMPLATE_DETAIL_ID”=52
select * from “AO_33A75D_IT_DEFAULT” where “TEMPLATE_ID”=52
select * from “AO_33A75D_IT_DETAIL” where “ID”=52

You can find Template’s ID in Issue Templates section in the target template. Click here for more information.

FOR SUBTASK

select * from “AO_33A75D_IT_SUBTASK” where “SUBTASK” in (12522, 12523)
select * from “AO_33A75D_IT_CREATED” where “SUBTASK_ID” in (select “ID” from “AO_33A75D_IT_SUBTASK” where “SUBTASK” in (12522, 12523))

To find sub-tasks ID, you can hover on the Edit tab in the target sub-task. An ID number is visible in the URL.