Apps documentation
Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira


Server/Data Center

Version 8.x
Version 7.x
Release notes
Articles & Videos
Last updated Apr 16, 2023

First steps

Follow this configuration guide and learn more about Issue Templates

Once you’ve installed Issue Templates for Jira from the Atlassian Marketplace, our app onboarding will guide you through the initial configuration.

For Jira Service Management go to a dedicated chapter.

Choose template repository

The first step is to choose a project (repository) that will store your future templates. There’s a default project called Templates, but you can store your templates in any project. However, it is best to have a separate project for templates only.

  • All issues created in the chosen project will automatically become templates. This is why we always recommend choosing the Templates project as your repository.
  • If you already have a project with the word template or templates included in its name, it might interfere with the creation of the default Templates project.
Jira Issue Templates - Choose template repository
Issue Templates for Jira - Choose template repository

Learn about advanced features of the template repository project in Template Repository Management.

Get sample templates

On the second onboarding screen you can download a set of ready-to-use sample templates. You will find them later, in the Templates project (or any other project you’ve selected in the previous step). You can as well skip this step and get back to it later if needed.

  • You can choose one set of templates at a time. If you’d like to download another one, you can always go through the onboarding one more time and select a different set.
  • Learn more in the Sample templates chapter.
Jira Issue Templates - Get sample templates
Issue Templates for Jira - Get sample templates

Get started with Issue Templates

Finally, the onboarding brings you to the Create a template screen, where you can start creating your own templates. You will be able to edit and configure them later, in your Templates project.

Jira Issue Templates - Get started with Issue Templates
Issue Templates for Jira - Get started with Issue Templates

Configure project

There are two basic requirements for a template to work:

  1. Adding the Template custom field to an issue screen (in most cases it will be the Create issue screen).
  2. Adding the Create Structure post function to the project’s workflow. The post function is necessary for:
  • creating subtasks
  • creating epics with stories
  • creating complex structures of linked issues
  • using the Attachment and Issue Link fields in your templates

If there are no templates available, the template field will not be visible.

We’ve made it easy for you, allowing you to add both in a single step on this onboarding screen.


Keep in mind that adding a post function to an existing workflow might interfere with some more complex configurations. If you are not sure how it would affect a particular project, we advise you to configure it separately later on. You’ll find it all explained in the next sections.

Jira Issue Templates - Configure project
Issue Templates for Jira - Configure project
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