Apps documentation
My Requests Extension for Jira Service Management
My Requests Extension for Jira Service Management
Version 4.x
Version 3.x
FAQ
Release notes
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Last updated Mar 3, 2024

Version 4.x

Version 4.5.1 (Mar 4, 2024)

Fixes

  • Minor bugfixes.

Version 4.5.0 (Feb 7, 2024)

Features

  • Possibility to enable/disable displaying the total number of requests on the list with requests.

Version 4.4.8 (Jan 26, 2024)

Improvements

  • Maintenance update.

Version 4.4.7 (Nov 9, 2023)

Fixes

  • Compatibility with Refined generates problems with adding comments.

Version 4.4.6 (Oct 26, 2023)

Fixes

  • Problem with rendering web items from external plugins.
  • Using My Requests with Refined generates problems.
  • Minor bugfixes.

Version 4.4.5 (Oct 4, 2023)

Fixes

  • Minor bugfixes.

Version 4.4.4 (Sep 21, 2023)

Fixes

  • Minor bugfixes.

Version 4.4.3 (Aug 7, 2023)

Fixes

  • Minor bugfixes.

Version 4.4.2 (Aug 3, 2023)

Fixes

  • Minor bugfixes.

Version 4.4.1 (Jul 10, 2023)

Fixes

  • Minor bugfixes.

Version 4.4.0 (Jun 27, 2023)

Features

  • An export to the XLSX format.

Improvements

  • The possibility to choose the NONE option while filtering Requests.

Fixes

  • Problems while exporting files to the CSV format.

Version 4.3.1 (Apr 26, 2023)

Fixes

  • Filters don’t save Statuses.
  • Field configuration shows only 50 projects.
  • Blank page after selecting the Priority funnel.
  • Wrong dates when using specific time zones.
  • Filtering in Default filters doesn’t work as intended.
  • Bundled Fields don’t show values in Jira 9.6.

Version 4.3.0 (Mar 2, 2023)

Fixes

  • Criteria are not saved properly when used in custom filters.
  • Requests with Issue Security Level are not visible when a specific configuration is set.

Version 4.2.8 (Oct 25, 2022)

Fixes

  • Minor bugfixes.

Version 4.2.7 (Oct 25, 2022)

Improvements

  • Compatibility with Jira 9.3.

Fixes

  • Searching for a Request Type that contains a parenthesis in its name doesn’t work properly.
  • Minor bugfixes.

Version 4.2.6 (Oct 11, 2022)

Fixes

  • Long names are not showing properly in the Criteria section.
  • Custom Script Field is not visible in the Criteria section.

Version 4.2.5 (Jun 29, 2022)

Fixes

  • Redirection link to My requests page doesn’t show up in the menu when using Extension and Refined.

Version 4.2.4 (Jun 14, 2022)

Fixes

  • The “My requests” link is not visible on the Customer Portal.

Version 4.2.3 (May 25, 2022)

Improvements

  • Improved compatibility with Jira 9.0.3.

Fixes

  • The “Apply to all” function on the “User filters” configuration page doesn’t work.
  • Filtering by “Scopes” doesn’t work as intended.
  • Error 400 occurs when deleting User Scopes.
  • Typo in the Links on the Get Started page.

Version 4.2.2 (May 6, 2022)

Fixes

  • Redirection to the “My requests” page doesn’t work when using the Refined app.

Version 4.2.1 (Apr 11, 2022)

Improvement

  • Refreshed version of the Get Started page.

Fixes

  • It is not possible to turn on the Criteria column next to the Select List (Single Choice) field.
  • Requests visibility on the My Requests page for the accounts with the same full name now work as intended.
  • JsonPath errors are solved.

Version 4.2.0 (Mar 8, 2022)

Features

  • The Jira administrator in the configuration has the new option called View as. possible to view the requests list as a selected user. This is especially important during an authorization audit: to check that the customer sees as much information as he can.

Fixes

  • After updating to version 4.0, the search for users in the Scopes selection doesn’t work.

Version 4.1.0 (Feb 11, 2022)

Improvements

  • Compatibility with Jira 9.0 has been added.
  • Refreshed version of the Get started page.

Fixes

Filtering problem in the Request type criteria.

Version 4.0.0 (Feb 1, 2022)

Improvements

  • The Columns and Criteria sections in the configuration have been merged into one called Fields permissions.
  • Configuration whether the priority and request type names should be displayed next to the icon or on the tooltip has been moved from General settings to Fields permissions.
  • A Display name was entered for each field. It allows you to display a different name in the Requests list. Until now, it was the name of a custom field in Jira.
  • Value visibility can be defined for each field. By default, the value in the field will be available to anyone in the Requests list, but the administrator can limit it to selected service projects.
  • Add support for text (multi-line) custom field as criteria.

Fixes

  • Using NOT IN criteria only returns empty records that have no value.