Apps documentation
Azure AD Attributes for Jira
Azure AD Attributes for Jira
Documentation
FAQ
Release notes
Last updated Aug 20, 2023

Mail notifications

Changes performed by the Azure AD Attributes Sync app do not trigger any mail notifications by default.

This, however, can be adjusted in the application configuration. Mail notifications can be enabled for the approval step (for more information about configuring the approval step in workflow, see the official Atlassian documentation) in which the Approver source field is populated by:

Steps

Once the Approver source field is set in the approval step

  1. Navigate to Jira settings > Apps.
  2. Click Synchronization under the Azure AD Attributes Sync section.
  3. Select Approval notification tab.
  4. Click Enable Customer and Jira notifications when approver source field is updated by Azure toggle.
Jira Active Directory integration with Azure AD Attributes - Displaying Azure AD attributes in Jira
Azure AD Attributes for Jira - Displaying Azure AD attributes in Jira

Result

Now, each approver will receive a mail notification regarding the request that requires an approval. Each user included in the notification scheme will receive a notification about the update performed on an issue.