Learn about system and custom fields that can be used with the app.
Here you can read about the fields which are supported by Extension for Jira Service Management and relate to the Dynamic Forms feature.
The supported fields which are presented in the tables below, refer to company-managed projects.
| Field type | Support |
|---|---|
| Affected Version(s) |  |
| Attachment | |
| Component(s) | |
| Description | |
| Due Date | |
| Environment | |
| Fix Version(s) | |
| Labels | |
| Priority | |
| Summary | |
The Summary field can be used in your Dynamic Form only if it’s set as hidden. To learn more about the configuration of this field, navigate to the Add Dynamic Fields section.
| Custom field type | Support |
|---|---|
| Assets objects* | |
| Checkboxes | |
| Date Picker | |
| Date Time Picker | |
| External asset platform | |
| Labels | |
| Number Field | |
| Radio Buttons | |
| Select List (cascading) | |
| Select List (multiple choices) | |
| Select List (single choice) | |
| Text Field (multi-line) | |
| Text Field (single line) | |
| URL Field | |
| User Picker (multiple users) | |
| User Picker (single user) | |
*Bear in mind that in order to use Assets objects it’s required to upgrade to the Premium Plan and establish your connection with the Assets API. To learn more, navigate to the Connect to Assets API section.
Due to current Jira Cloud limitations, the User Picker (single user) and User Picker (multiple users) fields work in Dynamic Forms with some restrictions. For customers and unlicensed users, the Customer sharing permissions and the Browse Users and Groups global permission are not respected.
By using the User Picker (single user) and User Picker (multiple users) fields in Dynamic Forms, it’s possible to search only for users respecting Project permissions.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
