- Get started
- About
- Conditions and validators comparison
- Migration to Cloud
- Connect to Assets API
- Use cases
- Status page
- Dynamic Forms
- Dynamic Forms Overview
- Add Dynamic Fields
- Add Translations
- Configure Conditions
- Configure Validators
- Copy Dynamic Fields
- Display Dynamic Fields
- Dynamic Fields in Team-managed projects
- REST API
- Use Case
- Supported fields
- Bundled Fields
- Bundled Fields Overview
- Global Configuration
- Project Configuration
- Display Bundled Fields
- Search with Bundled Fields
- Automation
- Request details view
- Customization Overview
- Display Additional Details
- Display Attachments
- Display Related Issues
- Display SLAs
- Use Case
Supported Fields
Here you can read about the fields which are supported by Extension for Jira Service Management and relate to the Dynamic Forms feature.
Fields in company-managed projects
The supported fields which are presented in the tables below, refer to company-managed projects.
System fields
Field type | Support |
---|---|
Summary | |
Description | |
Priority | |
Due Date | |
Component(s) | |
Fix Version(s) | |
Affected Version(s) | |
Environment | |
Attachment | |
Labels |
The Summary field can be used in your Dynamic Form only if it’s set as hidden. To learn more about the configuration of this field, navigate to the Add Dynamic Fields section.
Custom fields
Custom field type | Support |
---|---|
Text Field (single line) | |
Text Field (multi-line) | |
Date Picker | |
Date Time Picker | |
Number Field | |
Select List (single choice) | |
Select List (multiple choices) | |
Select List (cascading) | |
User Picker (single user) | |
User Picker (multiple users) | |
Checkboxes | |
Radio Buttons | |
URL Field | |
External asset platform | |
Labels | |
Assets objects* |
*Bear in mind that in order to use Assets objects it’s required to upgrade to the Premium Plan and establish your connection with the Assets API. To learn more, navigate to the Connect to Assets API section.
- The Text Field name is variable. By accessing Settings > Issues and navigating to Custom fields the configuration of text fields can be found under the following names: Paragraph (supports rich text) and Short text (plain text only).
- By using the Text Field (multi-line) as Dynamic Field it’s not possible to customize and format texts. Currently, the text format editor which makes the field fully operational, isn’t supported by the app. However, this feature is already included in our backlog.
Due to current Jira Cloud limitations, the User Picker (single user) and User Picker (multiple users) fields work in Dynamic Forms with some restrictions. For customers and unlicensed users, the Customer sharing permissions and the Browse Users and Groups global permission are not respected.
By using the User Picker (single user) and User Picker (multiple users) fields in Dynamic Forms, it’s possible to search only for users respecting Project permissions.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.