Apps documentation
Theme Extension for Jira Service Management
Cloud Server/Data Center
Theme Extension for Jira Service Management

Cloud

Server/Data Center

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FAQ
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Last updated Jul 19, 2023

Contents

Learn how to adjust content displayed on your Page

Adding Projects

With Contents you can add more service Projects to your Page. They will be displayed in the Navigation section along with their request types groups.

Note

Types of supported projects are:

  • Team-managed
  • Service
  • Classic

Steps

  1. Click on the Select projects field to expand a drop-down list.
  2. Select as many projects as you wish.
    Theme Extension for Jira Service Management - Contents configuration
    Theme Extension for Jira Service Management - Contents configuration
Tip

You can also start typing in Project names and the hints appear as you type.

Theme Extension for Jira Service Management - Type name Contents configuration
Theme Extension for Jira Service Management - Type name Contents configuration

Result

Changes are saved automatically and the selected Projects are added.

Info

To delete the selected Projects, use the cross icon.

Theme Extension for Jira Service Management - Delete Projects Contents configuration
Theme Extension for Jira Service Management - Delete Projects Contents configuration

Displaying Favorites

In the Contents configuration you can also manage the visibility of the Favorites category.

Use the Show Favorites toggle to determine whether the Favorites category, which includes the request types that are marked as favorites by the users of your Page, should be displayed on the themed Customer Portal.

Theme Extension for Jira Service Management - Favorites configuration
Theme Extension for Jira Service Management - Favorites configuration

When the toggle is turned on, the Favorites category is visible in the Navigation section of your Page. As a result, all favorite request types are accessible.

When the toggle is turned off, the Favorites category is hidden and it can’t be accessed by using the Navigation section.

Info

By default the Favorites category with favorite request types is visible to the users of your Page.

Theme Extension for Jira Service Management - Favorites visible
Theme Extension for Jira Service Management - Favorites visible

Next up

If you wish to finish your work with the Page settings editor, proceed to publishing your customized Page.