- Workflow Actions
- General configuration
- Transition configuration
- Use Cases
- Introduction to Use Cases
- Self-service request editing
- Customer surveys
- Approvals with comments
- Assign agents based on language
- Compatibility
- Deviniti apps
- Third party apps
Last updated Jan 17, 2024
Supported fields
Get an overview of the fields and custom fields that are supported in the Actions app.
We’ve gathered all information regarding supported fields and custom fields in the following tables. You can check whether your target field is supported by our app.
Supported fields
| Field type | Support |
|---|---|
| Summary |  |
| Description | |
| Attachment | |
| Assignee | |
| Reporter | |
| Approvers | |
| Satisfaction | |
| Due date | |
| Priority | |
| Fix version/Affects version | |
| Resolution | |
| Comment | |
| Environment | |
| Labels | |
Supported custom fields
| Custom field type | Support |
|---|---|
| Text field | |
| Text area | |
| Radio button | |
| Checkbox | |
| Select cascading | |
| Select multiple | |
| Select single | |
| Date time picker | |
| Date picker | |
| User picker | |
| User picker multiple | |
| Request participants | |
| Number field | |
| Insight obj ect | |
| Deviniti Electronic Signature for Jira | |
| Satisfaction date | |
| Grid Field | |
| View Field | |
Info
User picker custom field facilitates the user selection by displaying users’ email addresses.
When you start filling in the User Picker field, the email address of a particular user will automatically appear in a prompt. To pick your target user, click on selected data.
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