This page provides instructions on how to customize the Customer Portal by using the Translation app
Steps
To change language on the Customer Portal:
Choose Projects at the top of the screen.
Select the service project you want to configure.
Go to Customer channels.
Click Visit the portal or copy and paste the portal link into your browser. Customize Jira Service Management portal with Translation
Click on the user avatar > Change language.
Jira Service Management Customer Portal customization with Translation
Select the desired language from the list.
Note
The available languages are the languages which appear on the Language switcher list.
Click Save.
Save changed Jira Service Management languages on the Customer Portal
Result
The Help Center language is changed. Result of changing Jira Service Management languages on the Customer Portal
Example
The status translation in comment example in the request details view on the Customer Portal.
The example of status translation in comment in the request detail view on the Customer Portal with Translation for Jira Service Management
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