Customer Portal

This page provides instructions on how to customize the Customer Portal by using the Translation app

Steps

To change language on the Customer Portal:

1. Choose Projects at the top of the screen.
2. Select the service project you want to configure.
3. Go to Customer channels.
4. Click Visit the portal or copy and paste the portal link into your browser.
   

   

5. Click on the user avatar > Change language.

   

6. Select the desired language from the list.
   Note

   The available languages are the languages which appear on the Language switcher list.

7. Click Save.

   

Result

The Help Center language is changed.

Example

The status translation in comment example in the request details view on the Customer Portal.