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Translation for Jira Service Management
Translation for Jira Service Management
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Last updated Aug 17, 2023

Links translation

This page provides information on translating the text which contains hyperlinks

To translate links, use markup language which is available in Jira. For more information, see Text Formatting Notation Help.

Steps

To set configuration:

  1. Choose Projects at the top of the screen and select the service project you want to configure.
  2. From the service project sidebar, select Project settings > Request types.
  3. Choose request type containing the field you want to translate and click Edit fields.
  4. To edit the Field help click the pen icon.
  5. Type your text including a link by using the markup language: [link name|http://example.com].
Example

Describe your request. Check examples [here|http://example.com]

  1. Click Update.

    Edit field help Jira Service Management Customer Portal
    Edit field help Jira Service Management Customer Portal

  2. Navigate to the Translation section.

  3. Click Add new translation.

    Go to Add new translation Jira Service Management Customer Portal
    Go to Add new translation Jira Service Management Customer Portal

  4. When the Add dialog box appears, configure the following:

    • Language: Select language you want to translate into.

      Warning

      Remember to add the selected language to the Language switcher list.

    • Key: Type the text to be translated by using markup language.

      Example

      Describe your request. Check examples [here|http://example.com]

    • Value: Type the translation using markup language.

      Example

      Beschreiben Sie Ihr Anliegen. Prüfen Sie Beispiele [hier|http://example.com]

    • Select Shared to apply translation to all service projects.

    Note
    • You can display translations only in the selected projects by typing your translation manually.
    • To check how to translate texts with links, click Read how to do this at the bottom of the modal.
  5. Click Add.

Result

Your translation is added to the configuration.

Adding translation with HTML tags on Jira Service Management Customer Portal
Adding translation with HTML tags on Jira Service Management Customer Portal

Need help?

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