- Get started
- About
- Conditions and validators comparison
- Migration to Cloud
- Connect to Assets API
- Use cases
- Dynamic Forms
- Dynamic Forms Overview
- Add Dynamic Fields
- Add Translations
- Configure Conditions
- Configure Validators
- Copy Dynamic Fields
- Display Dynamic Fields
- Dynamic Fields in Team-managed projects
- REST API
- Use Case
- Supported fields
- Bundled Fields
- Bundled Fields Overview
- Global Configuration
- Project Configuration
- Display Bundled Fields
- Search with Bundled Fields
- Automation
- Request details view
- Customization Overview
- Display Additional Details
- Display Attachments
- Display Related Issues
- Display SLAs
- Use Case
Display Bundled Fields
Learn about Bundled Fields display
After creating a bundle and adding it to a request type, either in global or project Bundled Fields configuration, it is available in the Dynamic Fields section configured for the selected request types in the selected projects. The section can be access by navigating to Project Settings > Customer form extension and it enables you to create conditions for the bundle.
By accessing Project Settings > Customer form extension, you can’t create validators for the bundle, as validation is configured for individual subfields in global configuration, where you can set subfields as required.
The Onboarding Details bundle created in global configuration, added to Dynamic Fields in the Onboard New Employee request type.
Bundled Fields in Request Forms
Bundled Fields are displayed as the last items in request forms. Subfields are displayed in the layout designed in global configuration. You can change the order in which bundles are presented in a request form by navigating to Project Settings > Customer form extension.
The Onboarding Details bundle in a request form for the Onboard New Employee request type.
After a request form is submitted, the subfields layout presented in Request Details View represents the Bundled Fields configuration designed in global configuration.
The Onboarding Details bundle in Request Details View.
Bundled Fields in Issue View
Steps
To display Bundled Fields in Issue View:
- In Issue View, click the Customer form fields button to see dynamic fields submitted through the Customer Portal, including Bundled Fields.
Result
The dynamic fields submitted through Customer Portal, including Bundled Fields, are displayed.
You can edit Customer form fields inline.
Translations
The languages that we are translating our support pages to are:
- English (UK)
- Russian
- Spanish
- German
- Polish
The following translations refer to the dialog box shown when deleting answer blocks in the request form
| English | Russian | Spanish | German | Polish |
|---|---|---|---|---|
| New group | Новая группа | Nuevo grupo | Neue Gruppe | Nowa grupa |
| Are you sure you want to delete this group? | Вы уверены, что хотите удалить эту группу? | ¿Está Usted seguro de que desea eliminar este grupo? | Sind Sie sicher, dass Sie diese Gruppe löschen möchten? | Czy na pewno chcesz usunąć tę grupę? |
| Delete | Удалить | Eliminar | Löschen | Usuń |
| Cancel | Отмена | Cancelar | Abbrechen | Anuluj |
If you changed the default name of + New group button in the settings, the new name will not be translated.
If you can’t find the answer you need in our documentation, raise a support request.
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