Learn about Bundled Fields display
After creating a bundle and adding it to a request type, either in global or project Bundled Fields configuration, it is available in the Dynamic Fields section configured for the selected request types in the selected projects. The section can be access by navigating to Project Settings > Customer form extension and it enables you to create conditions for the bundle.
By accessing Project Settings > Customer form extension, you can’t create validators for the bundle, as validation is configured for individual subfields in global configuration, where you can set subfields as required.
The Onboarding Details bundle created in global configuration, added to Dynamic Fields in the Onboard New Employee request type.
Bundled Fields are displayed as the last items in request forms. Subfields are displayed in the layout designed in global configuration. You can change the order in which bundles are presented in a request form by navigating to Project Settings > Customer form extension.
The Onboarding Details bundle in a request form for the Onboard New Employee request type.
After a request form is submitted, the subfields layout presented in Request Details View represents the Bundled Fields configuration designed in global configuration.
The Onboarding Details bundle in Request Details View.
To display Bundled Fields in Issue View:
The dynamic fields submitted through Customer Portal, including Bundled Fields, are displayed.
You can edit Customer form fields inline.
The languages that we are translating our support pages to are:
The following translations refer to the dialog box shown when deleting answer blocks in the request form
| English | Russian | Spanish | German | Polish |
|---|---|---|---|---|
| New group | Новая группа | Nuevo grupo | Neue Gruppe | Nowa grupa |
| Are you sure you want to delete this group? | Вы уверены, что хотите удалить эту группу? | ¿Está Usted seguro de que desea eliminar este grupo? | Sind Sie sicher, dass Sie diese Gruppe löschen möchten? | Czy na pewno chcesz usunąć tę grupę? |
| Delete | Удалить | Eliminar | Löschen | Usuń |
| Cancel | Отмена | Cancelar | Abbrechen | Anuluj |
If you changed the default name of + New group button in the settings, the new name will not be translated.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
