Authentication

The API URL is:

• https://rtm-api.hexygen.com/api for US and Global data residency
• https://rtm-eu-api.hexygen.com/api for EU data residency

To authenticate, use your internal API TOKEN mechanism provided by Requirements and Test Management for Jira Cloud.

Steps

1. Click Generate Token.

   

2. Select the specific user for whom you want to generate a token.
3. Use a label to give it a name.
4. Click Generate.
5. Copy your token, because after closing the window you will not be able to see the token anymore.
   

   

Result

After generating a token, this is how your API Tokens list should look like:

To use the generated key, in Postman tool choose the Authorization type called Bearer Token. In the Token field on the right side of the screen, type in the token generated before. You can also assign the request parameters to the token variable and type it in the field like it’s shown on the screen below.

Data residency

Depending on your location you will be using different base REST API URL. To check, what is your current data residency location and what is your REST API URL do as follows:

1. Open the RTM app.
2. Click three-dot menu.
3. Click Rest API authentication.

   

This brings the REST API authentication window:

Need help?

If you can’t find the answer you need in our documentation, raise a support request*.
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