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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

Cloud

Server/Data Center

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Release notes
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Last updated Nov 5, 2024

Release notes

Nov 6, 2024

Improvements

  • Introduced a new worker to enhance the template activation process, ensuring smoother and more efficient operations.
  • Enhanced the behavior of select fields within the project configuration scope to ensure all options are displayed correctly when selecting the last field.

Fixes

  • Resolved an issue where the date format differed between parent and child issues. The date format is now consistent across all related issues.
  • Fixed a problem where the modal would not disappear after activating templates in the Manage Templates section. The modal now closes as expected after activation.
  • Addressed the absence of a default issue type for CFT. This fix also includes caching options on the modal for the Recreate function.

Oct 24, 2024

Improvements

  • A new feature that enables cloning templates in a repository.
  • A new search feature that allows for easier template browsing.

Oct 4, 2024

Improvements

  • Added a template source parameter to the direct link functionality. You can generate links with pre-selected parameters, leading directly to the template view.

Fixes

  • Resolved an issue where permission settings for project roles were not functioning correctly for editing templates in the “Manage Templates” section.
  • Fixed a rare problem with adding and removing repositories.
  • Corrected the removal of formatting in the description field after using a template.
  • Addressed a specific issue with dynamic variable selection in modals.

Sep 13, 2024

Improvements

  • Enhanced the template search option.
  • Added a mechanism preventing using apply template with no active repository.

Fixes

  • Minor spelling and aesthetic changes.

Sep 5, 2024

Improvements

  • Spotlight Configuration for establishing and configuring a new repository project.
  • Project administrators now have the ability to view all scopes under a project, including global and project scopes.
  • Created a mechanism to delete a large number of issues efficiently.
  • Updated the automark issue behavior to exclude subtasks and only mark main issues.
  • Developed a new pagination mechanism for improved performance and usability.

Fixes

  • Changing the issue type did not clear the previously selected template, preventing mapping errors.
  • Sub-task templates were incorrectly available for selection in request type settings.
  • Deleted templates did not disappear from the Manage Templates tab until the page was refreshed.
  • Delay in loading fields in the Create New Scope modal.
  • Improper behavior of the modal after creating an issue.
  • Group picker (single) field wasn’t populated by smart defaults on the create and issue view screens.

Aug 2, 2024

Improvements

  • Updates to Template configuration panel

Due to deprecation of the Jira Web Panel, Template configuration has been moved from the main issue content section to the issue context panel on the right and integrated with Smart Defaults. For more details, see our documentation.

Fixes

  • Fix for sorting on the Manage templates page
  • Fix for displaying Template configuration in JSM projects
  • Fix for calculating dates in different timezones in Smart Defaults

Jun 13, 2024

Fixes:

  • Fix for displaying restricted templates on the Create from template screen
  • Fix for time selection in variables
  • Fix for secondary templates configuration
  • Fix for scopes applying incorrect fields
  • Fix for handling archived projects
  • Minor fixes for the Get Started page

Jun 11, 2024

Fixes:

  • Fix for displaying restricted templates on the Create from template screen
  • Fix for time selection in variables

Jun 3, 2024

Introducing Multiple template repositories

What’s New?

  • Keep all your templates organized in one global repository or utilize multiple repository projects tailored to your specific needs.
  • Easily create templates directly within your regular Jira project, giving you complete control over their setup.
  • Define whether templates are by default accessible within a specific project or globally across all projects in your Jira instance using Default Template Availability settings.
  • Decide who can create and edit templates within each repository with new Permissions settings ensuring data integrity and security.
  • Choose what fields are copied from templates to new issues on a project level in a redesigned Scopes configuration with no need to reach out to the global Jira administrator every time you need to make changes.
  • Explore all these powerful features and settings through our completely refreshed config views, designed for the best user experience.
  • Check out the FAQ section to learn how these changes will impact your current configuration.

May 17, 2024

Improvements

  • Minor changes that do not affect the app’s usage.

Apr 4, 2024

Improvements

  • Better naming of options on the Create from template screen
  • Minor technical improvements

Fixes

  • Fix for the date format set by Smart Defaults when the German language is used

Mar 11, 2024

Fixes

  • Fix for apply template
  • Fix for the inherit function in Smart Defaults

Feb 27, 2024

Improvements

  • Support for setting the Parent field based on a dynamic variable using Smart Defaults

Feb 23, 2024

Improvements

  • Minor version update

Feb 8, 2024

Improvements

  • Easier searching for templates
  • Better naming of buttons in app’s modal dialogs
  • Support for custom domains

Fixes

  • Fix for Get started page
  • Fix for REST API not working due to visibility settings
  • Other minor fixes

Feb 1, 2024

Improvements

Fixes

  • Fix for converting template issues to sub-tasks

Dec 6, 2023

Improvements

  • Visual enhancements in the global app’s configuration
  • Visibility settings for Create from template, Apply template, and Recreate issue functions

Nov 28, 2023

Improvements

Support for multiple choice options in Smart Defaults. Supported field types:

  • Jira system fields (for example, Components, Labels, Fix version)
  • Checkboxes
  • Select list (multiple choices)
  • User picker (multiple users)
  • Group picker (multiple groups)

Nov 8, 2023

Improvements

  • Support for user language & time zone (user locale) in date variables

Fixes

  • First comment field is not copied from a template
  • Labels and Environment are not copied from a template when fields are not added to the create screen

Oct 18, 2023

Fixes

Fix for template availability settings

Oct 4, 2023

Improvements

An update to the Smart Defaults display was introduced since Issue Glance was replaced by the Issue Context panel. A few additional improvements were added.

Sep 25, 2023

Improvements

Bulk template activation

You can activate all templates automatically with new bulk template activation. Especially useful after migration.

Sep 20, 2023

Improvements

Minor version update

Aug 7, 2023

Improvements

New Get started page

A redesigned onboarding process for Jira Admins. From now on, you can explore the app step-by-step to make the most out of templates functionality.

Jul 24, 2023

Improvements

Security improvements

Jul 17, 2023

Improvements

Minor version update

Jun 28, 2023

Improvements

Public REST API

Jun 24, 2023

Improvements

Data residency

May 8, 2023

Improvements

Content Security Policy support

Apr 5, 2023

Improvements

New dynamic variable type :number

Feb 15, 2023

Improvements

New option for the recreate issue action:

  • Recreate child issues
  • Copy links or recreate linked issues

Jan 24, 2023

Improvements

New advanced settings in Apps → Issue Templates for Jira → Configuration → Advanced (tab):

  • Allow customers to use templates via customer portal
  • Allow marketplace apps to apply templates

Dec 8, 2022

Improvements

  • Support for copying the customer request type field (*without Autocomplete)

Nov 30, 2022

Improvements

  • Recreate issue action can be disabled in Manage your apps → Configuration → UI visibility

Nov 10, 2022

Improvements

  • Dynamic variables can now be created from Jira fields. For example, use [:components] to display variable Components with the options taken from Components Jira field.
  • New! Static variables: SUMMARY, ENVIRONMENT. All static variables (field-related) can now be used to keep original values when applying a template. For example, use $SUMMARY variable in a Summary field of your template to inject the value from the issue on which you apply the template.

Oct 21, 2022

Improvements

  • Smart defaults: priority, components, versions and custom select fields can be set with values from dynamic variables

Oct 13, 2022

Improvements

  • Support for copying attachments

Sep 22, 2022

Improvements

  • Smart defaults: set a date relative to :date variable, for example: variable("Launch date") + 5d.

Sep 21, 2022

Improvements

  • New! Recreate issue action is available on the issue view in every project. You can start using it right away after the app installation. It can help you to:
    • clone an issue with all its children and linked issues, you can recreate issues in the same or different projects
    • create template structures from issues in an easy way: issues recreated from any project into Templates Repository will become templates automatically (default settings will be used)
    • clone templates: when a template is recreated, its configuration is copied, clone templates in seconds!

Watch a short video to learn more.

Sep 1, 2022

Improvements

  • Support for copying custom field options between different contexts

Aug 29, 2022

Improvements

  • Asset types, for example Linked Asset field supported in Autocomplete

Aug 10, 2022

Improvements

  • Advanced template settings: Target project - configure your stories to be created in different projects, allowing you to create cross project epics, which involve many teams working on different projects.

Jul 17, 2022

Improvements

  • New predefined variables: $PRIMARY_ISSUE_SUMMARY and $PRIMARY_ISSUE_DESCRIPTION, which allow you to copy summary & description in linked issues from the primary issue.

Jul 1, 2022

Improvements

  • With a new type syntax you can define four additional types of dynamic variables: paragraph (Multi line text field), date (Date piker), datetime (Date time picker), user (User picker). Learn how to use it watching a short video.

Apr 22, 2022

Improvements

  • Fields that aren’t present in the Create issue dialog but are present in the template are also copied after the issue is created.
  • When a component or version is copied and the option is missing in the target project, it is created automatically.
  • If a field is on Create screen, it is copied when an issue is created (no additional updates are required), and it will be present in issue created event in automation.

Dec 10, 2021

Improvement

  • Dynamic variables have become easier to use in secondary templates for complex definitions, e.g. [Select|optionA|optionB|optionC]* defined in primary template, now it is enough to refer to the variable with the simple [Select] command in the secondary templates instead of the exact definition.

Aug 18, 2021

Improvements

  • All fields and All fields except options to build template’s fields (scope)
  • Scope editor has been simplified. From now on you can create an empty scope, which can be helpful while creating subtasks from template without affecting the parent issue.
  • New design of Template Select in Create from template dialog. It shows only templates that match the selected issue type.
  • New ac.issueTypeName and ac.projectId query parameters to build a custom link to Create from template view with preselected values.
  • New Apply template using /rest/api/2/issue Jira public API or Create issue action from Jira Automation. Learn how to use Incoming webhook trigger to create Epics from external systems.

Jul 19, 2021

Improvement

  • Copying Web links without any configuration

Jun 24, 2021

Improvement

  • Dynamic variables on Apply template dialog.

Jun 9, 2021

Improvement

Jun 8, 2021

Improvements

  • Create Initiatives, Legends and more in Advanced Roadmaps
  • Copy the whole hierarchy from a single template.
  • Infinite levels in issues hierarchy is supported.
  • Apply Template dialog respects availability settings.
  • New Project column helps to distinguish between company-managed and team-managed fields (Previously Classic/Next-gen fields). Configuration available in Project Settings > Issue Template > Scopes.

May 27, 2021

Improvements

  • Support for Group Picker fields (single & multi)
  • New Template select on Apply Template dialog which:
    • matches issue type by name to narrow down the results
    • displays issue type icon of the templates
    • supports advanced search using JQL syntax for text fields

May 18, 2021

Improvement

  • Support for Team field from Advanced Roadmaps (Jira Software Premium).

May 14, 2021

Improvement

  • New JQL clauses to search for templates.

Apr 8, 2021

Improvements

  • Security improvements
  • New post function called Apply template which works exactly the same as Apply template feature.

Feb 2, 2021

Improvement

  • Support for team-managed projects (formerly next-gen)

Jul 17, 2019

Improvement

May 7,c2019

Improvements

  • GDPR changes have been made in Predefined Static Variables.
  • New static variables have been added: USER_ACCOUNT_ID, CURRENT_USER_ACCOUNT_ID, PROJECT_LEAD_ACCOUNT_ID (replaced with accountId) and PROJECT_LEAD_NAME (replaced with displayName).

Fix

  • Problem with replacing predefined user variables in subtasks.

Feb 27, 2019

General and Availability sections have been added to the template configuration.

Aug 29, 2018

Using multiline text for value of a custom variable when adding a new custom variable has been added.

Jun 14, 2018

New JQL searchers have been added: issue in templateForIssueKey(“issueKey”) and issue in templateForIssueName(“name”).

May 8, 2018

Improvements

  • Creating an epic with stories, tasks, and subtasks from and an epic template.
  • A possibility of bulk delete of templates.
  • Manage templates screen has been moved under settings of Templates project.