Issue Templates for Jira

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Last updated Oct 26, 2018

Autocomplete

This section provides information about autocomplete feature.

Autocomplete allows filling in issue fields with pre-defined template values. Type and amount of fields are predicted by the Set of fields. Field’s values are set in a concrete template.

Note

Autocomplete supports regular Jira fields, as well as custom fields. Read more here.


Note

Autocomplete is a different feature than Copy. Autocomplete is supported only by Template custom field. This option automatically completes fields right after clicking on concrete template.

Let’s have a look, in which cases autofill option helps us:

  1. Create a template.
    While creating a template, autocomplete allows to add customised set of fields. Choose set of fields from the drop down list or create your own.
    As a result, after selecting a template in create issue window, fields from Set of fields will autofill with Template’s values. Autocompleted fields are highlighted in dark blue.

  2. Transitions in Workflow.

Autocompleted template fields can appear in other transitions in Workflow. Open target Screen and add Template field to the list.

Now, template field will be visible in close transition. Choose the target template and check whether your fields are automatically completed. Click Close, in order to close issue.
Tip

Use autocomplete on close transition to set a canned response. Read more here.


3. Apply template.

Autocomplete feature allows to fill in issue fields, by using apply template. We explained how apply template option works here. Click on More and select Apply Template from the list.

In pop-up window select template and click Apply, as in example below:
Info
Find more information about Apply template here.

Result

All changes from template are imported to existing issue.