Articles & Videos

Check additional materials concerning the app.

Articles

Read our blog articles and discover how much value the Extension for Jira Service Management app will bring to your organization.

• Top 10 Jira Service Management Server features for admins and agents
• 6 apps that take your Jira Service Management to the next level
• SLA management in Jira Service Management
• How to improve your customer’s journey through Jira Service Management, pt. 1: Help Center
• How to improve your customer’s journey Through Jira Service Management, pt. 2: Request Form
• How to improve your customer’s journey through Jira Service Management, pt. 3: Request Detail View
• How to synchronize Jira User Groups with Jira Service Management Organizations
• 8 Most Common Concerns of Jira Service Management Users (And Solutions To Them)
• How to speed up Jira performance with bundled custom fields

Videos

Watch the below videos to explore the main features of Extension for Jira Service Management.

Tutorial: What’s New in Extension 6.x for Jira Service Desk?

Jira Service Desk tutorial series #2: Help Center

Jira Service Desk tutorial series #3: Request Form

Jira Service Desk tutorial series #4: Request Detail View