Atlassian Apps

Extend Atlassian products’ native capabilities

Enjoy better usability and more customization options for Jira and Jira Service Management. Give your teams the features they need without having to switch from the tools they know and trust.

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Bestseller

Extension

for Jira Service Management

Add custom fields and organize forms to make requests super clear.
Set up conditional fields to guide customers through the right options.
Keep SLAs on track with easy access to status and progress updates.

Bestseller

Issue Templates

for Jira

Standardize tasks with reusable templates for consistent issue creation.
Pre-fill fields automatically to save time and avoid manual errors.
Set up templates for recurring tasks to streamline repetitive work.

Dynamic Forms

for Jira

Lead users through requests with fields that adjust based on their choices.
Simplify forms by showing only the relevant fields for each request.
Reduce errors with dynamic options that ensure accurate info every time.

My Requests Extension

for Jira Service Management

Give customers a clear view of all their requests in one place.
Let users filter and sort requests to find updates quickly.
Control visibility to ensure sensitive requests stay private.

Theme Extension

for Jira Service Management

Customize the portal’s look to match your brand and make it feel familiar.
Improve UX with a clean, branded layout for easy navigation.
Adjust themes per project so each team’s portal has a unique style.

Queues

for Jira Service Management

Manage cross-project queues to view and prioritize tickets from multiple projects in one place.
Filter requests by any field to quickly find what needs attention.
Set up team-specific queues to keep everyone focused on their tasks.

Actions

for Jira Service Management

Integrate automated actions into workflows to keep processes efficient.
Trigger custom actions based on specific conditions.
Get more customer insights from comments and feedback using surveys within issues.

SPOTLIGHT

Requirements and Test Management

for Jira

Keep test management intuitive with a clear and familiar interface.
Get complete traceability by linking requirements directly to test executions.
Generate clear, visual reports to showcase testing progress and results effortlessly.

TestFLO

Test Management for Jira

Scale effortlessly with infrastructure designed for handling complex, large-scale testing needs.
Customize workflows, fields, and issue types extensively to fit unique project requirements.
Ensure compliance with detailed configurations perfect for regulated environments.

Atlassian Apps use cases: ITSM

Atlassian Apps for IT Service Management

Guide customers through requests using dynamic forms.

Show customers only the questions that matter based on what they’ve already selected. This keeps forms short and to the point, so customers can get help faster.

jira service desk apps itsm change management extension for jira service management

Give users a full picture with Request Details View.

Let the stakeholders see everything they need right on their request page. Display attachments, related tickets, and SLA progress. Help everyone stay up-to-date.

atlassian apps bundled fields extension for jira service management

Organize information for clearer requests.

Break down request forms into clear sections, so everyone sees what’s essential at a glance. It makes it way easier for agents to dive into the right details immediately.

Try Extension for Jira Service Management free >

Extension for Jira Service Management

Guide customers through requests using dynamic forms.

Show customers only the questions that matter based on what they’ve already selected. This keeps forms short and to the point, so customers can get help faster.
Give users a full picture with Request Details View.

Let the stakeholders see everything they need right on their request page. Display attachments, related tickets, and SLA progress. Help everyone stay up-to-date.
Organize information for clearer requests.

Break down request forms into clear sections, so everyone sees what’s essential at a glance. It makes it way easier for agents to dive into the right details immediately.

Try Extension for Jira Service Management free >

Speed up task creation with premade templates.

Pre-fill fields and create complex issue structures in seconds. Reduce manual work so teams can focus on what really matters.

jira service desk apps itsm problem management issue templates for jira

Standarize processes by cloning the whole Epics.

Clone entire Epics with subtasks and links. Apply templates to current issues to make sure content is consistent across your team’s workspace.

Ensure accuracy using Smart Defaults.

Automatically inherit key details from parent issues into subtasks. Keep information aligned without extra effort.

Try Issue Templates for Jira free >

Issue Templates for Jira

Speed up task creation with premade templates.

Pre-fill fields and create complex issue structures in seconds. Reduce manual work so teams can focus on what really matters.
Standarize processes by cloning the whole Epics.

Clone entire Epics with subtasks and links. Apply templates to current issues to make sure content is consistent across your team’s workspace.
Ensure accuracy using Smart Defaults.

Automatically inherit key details from parent issues into subtasks. Keep information aligned without extra effort.

Try Issue Templates for Jira free >

jira service desk apps itsm problem management dynamic forms for jira

Guide users through forms with conditional logic.

Show only the fields that matter based on previous responses. Keep Jira tickets short and relevant for better transparency.

jira service desk apps itsm task management dynamic forms for jira

Save time spent on creating repetitive issues.

Pull details from earlier answers or automatically fetch values from related fields. It keeps data relevant and cuts down on extra steps.

Reduce back-and-forth communication.

Build simple forms to manage tickets smoothly.
Minimize manual errors and make sure all necessary fields are completed every time.

Try Dynamic Forms for Jira free >

Dynamic Forms for Jira

Guide users through forms with conditional logic.

Show only the fields that matter based on previous responses. Keep Jira tickets short and relevant for better transparency.
Save time spent on creating repetitive issues.

Pull details from earlier answers or automatically fetch values from related fields. It keeps data relevant and cuts down on extra steps.
Reduce back-and-forth communication.

Build simple forms to manage tickets smoothly.
Minimize manual errors and make sure all necessary fields are completed every time.

Try Dynamic Forms for Jira free >

jira service desk apps itsm problem management my requests extension for jira service management

Give users a clear overview with the My Requests page.

Display all requests in one organized list. Allow users to easily track their tickets’ statuses. Stay informed without extra clicks.

Organize requests with custom filters.

Enable users to filter requests by categories like priority or type. Make it easy to find exactly what they’re looking for in seconds.

Easily export requests to CSV or XLSX.

Customize exports with your preferred delimiter and date format. Make data sharing and analysis straightforward.

Try My Requests Extension for JSM free >

My Requests Extension for Jira Service Management

Give users a clear overview with the My Requests page.

Display all requests in one organized list. Allow users to easily track their tickets’ statuses. Stay informed without extra clicks.
Organize requests with custom filters.

Enable users to filter requests by categories like priority or type. Make it easy to find exactly what they’re looking for in seconds.
Easily export requests to CSV or XLSX.

Customize exports with your preferred delimiter and date format. Make data sharing and analysis straightforward.

Try My Requests Extension for JSM free >

Let’s talk about more customized solutions

Connect with our Sales team today! We can help you pick the best products for your needs.

Book a free consultation

Support self-service with knowledge base access.

Give users direct access to documentation and tutorials. Help them resolve issues on their own and speeding up the support process.

Improve navigation with clear layouts.

Organize services into card or list formats. Make it easy for users to spot and select the right option at a glance.

Create a branded experience with customizable themes.

Adjust colors, fonts, and layouts to match your organization’s style. Give users a familiar and engaging portal experience.

Try Theme Extension for Jira Service Management free >

Theme Extension for Jira Service Management

Support self-service with knowledge base access.

Give users direct access to documentation and tutorials. Help them resolve issues on their own and speeding up the support process.
Improve navigation with clear layouts.

Organize services into card or list formats. Make it easy for users to spot and select the right option at a glance.
Create a branded experience with customizable themes.

Adjust colors, fonts, and layouts to match your organization’s style. Give users a familiar and engaging portal experience.

Try Theme Extension for Jira Service Management free >

Stay organized with cross-project queues.

Bring together requests from multiple projects in one view. Help agents manage tasks across teams without switching between screens.

Prioritizing urgent-issues queues for jsm

Track progress with on-screen metrics.

See key metrics like ticket count and response times directly in the queue view. Give teams real-time insights to monitor workload and stay on target.

jira service desk apps itsm change management queues for jira and jsm

Filter requests to see what needs your attention.

Apply filters like priority or status to narrow down requests quickly. This way agents can focus on the tasks that need their attention first.

Try Queues for Jira & JSM free >

Queues for Jira & JSM

Stay organized with cross-project queues.

Bring together requests from multiple projects in one view. Help agents manage tasks across teams without switching between screens.
Track progress with on-screen metrics.

See key metrics like ticket count and response times directly in the queue view. Give teams real-time insights to monitor workload and stay on target.
Filter requests to see what needs your attention.

Apply filters like priority or status to narrow down requests quickly. This way agents can focus on the tasks that need their attention first.

Try Queues for Jira & JSM free >

Allow customers to edit their own requests.

Configure workflow actions to allow request updates based on specific criteria. Let users can add relevant information as their needs evolve.

Increase user interactions on the Customer Portal.

Let customers manage their requests directly on the portal. Still, control can edit, when, and what fields are available.

Internal comments in the jira issue view

Keep track with internal comments.

Monitor request updates in real time with internal comments that log changes. Help agents stay in the loop and simplify communication.

Try Actions for Jira Service Management free >

Actions for Jira Service Management

Allow customers to edit their own requests.

Configure workflow actions to allow request updates based on specific criteria. Let users can add relevant information as their needs evolve.
Increase user interactions on the Customer Portal.

Let customers manage their requests directly on the portal. Still, control can edit, when, and what fields are available.
Keep track with internal comments.

Monitor request updates in real time with internal comments that log changes. Help agents stay in the loop and simplify communication.

Try Actions for Jira Service Management free >

Atlassian Apps use cases: Testing

Atlassian Apps for Test Management in Jira

1a atlassian apps requirements and test management for jira

Centralize requirements and testing in one place.

Keep your requirements, test cases, defects, and results organized within Jira. Make it easy to manage end-to-end traceability without switching tools.

1b atlassian apps requirements and test management for jira coverage

Track testing coverage and progress effortlessly.

Link requirements to test cases and monitor coverage. Always have a clear view of what’s tested and that is the testing status.

1c atlassian apps rtm for jira test reports

Generate clear test reports for insights at a glance.

Create detailed reports to review test results and identify bottlenecks. Maka data-driven decisions to avoid risks in future releases.

Try RTM for Jira free >

Requirements and Test Management for Jira

Centralize requirements and testing in one place.

Keep your requirements, test cases, defects, and results organized within Jira. Make it easy to manage end-to-end traceability without switching tools.
Track testing coverage and progress effortlessly.

Link requirements to test cases and monitor coverage. Always have a clear view of what’s tested and that is the testing status.
Generate clear test reports for insights at a glance.

Create detailed reports to review test results and identify bottlenecks. Maka data-driven decisions to avoid risks in future releases.

Try RTM for Jira free >

Automate tests for faster, consistent releases.

Connect with CI/CD tools like Jenkins and Bamboo to automate regression and repetitive tests. Catch bugs early for quicker fixes.

Customize testing to fit your enterprise needs.

Customize issue types and workflows to align with specific project requirements. Integrate testing with your existing Jira configurations.

Easily manage even a large number of tests.

As tests grow in number, bring Jira labels, components, and custom fields. Keep large-scale projects in order and easy to navigate.

Try TestFLO – Test Management for Jira free >

TestFLO – Test Management for Jira

Automate tests for faster, consistent releases.

Connect with CI/CD tools like Jenkins and Bamboo to automate regression and repetitive tests. Catch bugs early for quicker fixes.
Customize testing to fit your enterprise needs.

Customize issue types and workflows to align with specific project requirements. Integrate testing with your existing Jira configurations.
Easily manage even a large number of tests.

As tests grow in number, bring Jira labels, components, and custom fields. Keep large-scale projects in order and easy to navigate.

Try TestFLO – Test Management for Jira free >

Start testing in Jira today!

Our Sales team is ready to help you pick the right tool. Book 1:1 meeting with our expert and learn everything you need to know.

Book a free consultation

Atlassian Apps use cases: Security

Atlassian Apps for Security and Compliance

Get easy access to up-to-date customer data.

Automatically pull accurate customer details from Azure AD. Make sure your team always has the latest info.

Synchronization of user attributes in jira

Benefit from effortless synchronization.

Easily keep user info accurate with straightforward sync options. Avoid complex configurations.

jira service desk apps request management azure ad attributes sync

Speed up workflows with automated data updates.

Eliminate manual data management. Give your team more time to focus on resolving requests efficiently.

Try Azure AD Attributes Sync for Jira free >

Azure Active Directory Attributes Sync (Cloud)

Get easy access to up-to-date customer data.

Automatically pull accurate customer details from Azure AD. Make sure your team always has the latest info.
Benefit from effortless synchronization.

Easily keep user info accurate with straightforward sync options. Avoid complex configurations.
Speed up workflows with automated data updates.

Eliminate manual data management. Give your team more time to focus on resolving requests efficiently.

Try Azure AD Attributes Sync for Jira free >

Syncing user data for effective teamwork

Share data across Jira environments.

Keep stakeholders updated by sharing essential information between teams working in different Jira and Jira Service Management setups.

Monitor sync history for troubleshooting.

Access a dedicated Synchronization History tab to track updates, review changes, and resolve issues quickly. Keep syncs reliable.

jira service desk apps itsm asset management issue sync pro

Customize sync settings to fit your project.

Tailor the synchronization to your project’s unique needs. Choose which data to share and protect sensitive information.

Try Issue Sync Pro free >

Issue Sync Pro

Share data across Jira environments.

Keep stakeholders updated by sharing essential information between teams working in different Jira and Jira Service Management setups.
Monitor sync history for troubleshooting.

Access a dedicated Synchronization History tab to track updates, review changes, and resolve issues quickly. Keep syncs reliable.
Customize sync settings to fit your project.

Tailor the synchronization to your project’s unique needs. Choose which data to share and protect sensitive information.

Try Issue Sync Pro free >

3a-1 atlassian apps active directory attirubtes sync

Make sure your data matches across Active Directory and Jira.

Sync essential user attributes like name, email, department, and more. Maintain data integrity between systems.

Support search with custom JQL filters.

Use AD attributes and JQL in Jira to locate issues by specific user criteria. Give teams targeted and useful filtering options.

3a atlassian apps syncing issues for user groups

Control the visibility of attributes.

Make sure only authorized agents can access selected attributes. Keep confidential information secure.

Try Active Directory Attributes Sync free >

Active Directory Attributes Sync (Data Center)

Make sure your data matches across Active Directory and Jira.

Sync essential user attributes like name, email, department, and more. Maintain data integrity between systems.
Support search with custom JQL filters.

Use AD attributes and JQL in Jira to locate issues by specific user criteria. Give teams targeted and useful filtering options.
Control the visibility of attributes.

Make sure only authorized agents can access selected attributes. Keep confidential information secure.

Try Active Directory Attributes Sync free >