Issue Templates

for Jira

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Minimize manual issue creation in Jira

Speed up the creation of various issue types with flexible Jira issue templates instead of manual typing. Generate repetitive tasks and their structures with ease.

Customers satisfied with Issue Templates for Jira

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Do your job in a flash

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Ensure quick and easy issue creation

Autofill Jira issues using flexible templates. Complete an entire form with a number of fields in a flash with versatile variables adjusted to with changing field values.

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Provide error-proofing and automation

Make sure that users provide full and error-free information. Minimize their time spent on creating issues from scratch. Manage their copying authorizations.

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Optimize Jira use in your project

Copy entire epics thanks to Jira epic templates, Jira user story templates, and Jira subtask templates. Boost your team’s productivity by automating repetitive issue creation.

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Streamline your workflow with cloning

Clone Initiatives and Legends in Advanced Roadmaps. Copy links and create issues from linked templates, copy web links, copy the entire structure from one template.

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Make Jira support your organization

Lower the entrance threshold for non-technical/business users to advance Jira adoption in your company. Improve issue management with dedicated JQL searchers.


Features bringing your work in Jira to a whole new level

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Templates for Jira issues

Save time by copying field values from pre-created templates instead of cloning them each time. Decide which fields should or should not be copied via using exceptions.

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Templates for Jira Epics, Stories, and sub-tasks

Create Jira issues faster through cloning entire epics with tasks, subtasks, and linked issues. Create structures within minutes no matter their size.

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Flexible template customization

Stay on the right track thanks to choosing specific fields you need to copy from a template. Apply variables to change field values as you need and use the templates in different contexts.

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Integration with advanced Jira features

Schedule creating Jira issues from templates by using Automation in Jira Software. Trigger issue creation externally, or create issues on a workflow transition. Copy structures bigger than Epic from Advanced Roadmaps, or apply them to issue creation.

Applications integrating with your Issue Templates for Jira

Apps icon Queues for Jira Service Management
Apps icon Dynamic Forms for Jira
Apps icon Active Directory Attributes Sync

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Try out Issue Templates for Jira for free in your company. Copy issues, test templates, discover their value.


They value Issue Templates for Jira

Very helpful and powerful app that supports us in all areas of the business. It is always a pleasure to see happy users when we built some cool stuff for them with the help of templates. Also to mention the outstanding support of Divinity. Continue with the great work you do.
Frank Seebach
The tool has helped my users in terms of less manual Jira issue creations and clicks. As a result, it helps reduce the chance for error since the user does not have to create the issues one by one. The Deviniti support team has been prompt and thorough in their support replies when we raise questions for them.
Powerful app that can be used for a lot of different use cases across the business. Vendor support is responsive and willing to hear ideas on how plugin can be used and applied. Thanks!
Christopher Smart
I trialed this add-on a few months ago. I used Deviniti’s customer support to explain my problems and what my, personal, expectations for Issue Templates for Jira. I was very pleased to see that Deviniti added my Feature Request to their list of tasks and have updated the add-on to cater to my needs. This is gold dust. Deviniti is an exceptional add-on developer who is, at this time of writing, continually improving the add-on to match our needs (as long as we, the users, convey our needs in a constructive way).
John Walker

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Issue Templates for Jira

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It is fast, good and smart! Read more and find out why people use and love Issue Templates for Jira!
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The Issue Templates for Jira app provides a solution, which helps to optimize and improve the quality of your work.
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This app allows creating flexible templates for repetitive tasks and their structures in no time.
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Contact our consultant

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Michał Żurkowski

Head of Sales | Atlassian

Our consultant is at your disposal from 9 AM to 5 PM CET working days from Monday to Friday for any additional questions.


Common questions about Issue Templates for Jira

  • What data does Issue Templates for Jira Cloud store?

    Issue Templates for Jira Cloud ensures data privacy and security by not retaining any user-specific information from the client’s Jira instance, except for instance description and identification data required for authentication during installation. The app uses SSL protocol to encrypt data transmission between the Jira instance and its server. This includes templates, issues, project configuration, and user-executing templating process information. Rest assured that the app follows standard procedures for data protection as per Atlassian’s guidelines.

  • How can I utilize templates in Jira?

    1. Selecting a template on a screen: Simply choose a template from the dropdown menu directly on the screen, and all fields will be automatically populated based on the Set of Fields settings.

    2. Setting up a default template for a project: Select a template as the Default for a specific project and issue type pair. This will automatically apply the template to every new issue created in that project.

    3. Applying a template to an existing issue: If you need to apply a template to an already existing issue, use the “Apply template” option found under the “More” menu on the issue view. A dialog will appear, displaying all fields currently added to the edit issue screen in the project.

    4. Advanced automation during workflow transitions: Utilize the Deviniti [Issue Templates] – Create structure post function and configure it to select a template. This will automatically apply the template to every issue that goes through the selected workflow transition, including the ability to copy sub-tasks or issue links.

  • Is it possible to use Issue Templates Cloud on the Customer Portal?

    Issue Templates for Jira Cloud supports Service Management projects but may have limited compatibility with the Customer Portal. To enable templates on the portal, ensure the “Allow Customers to use templates via customer portal” option is enabled in global configuration.

  • How can I disable Issue Templates notifications?

    To disable Issue Templates notifications, follow these steps:

    1. Go to the Issue Templates menu in the Jira top bar and select Configuration.
    2. In the General tab, click on the pen icon next to the “Enable notification panel” option.
    3. Uncheck the checkbox to disable notifications.
    4. Save the changes.
  • How can I hide the Issue Templates menu?

    To hide the Issue Templates menu:

    1. Go to the Issue Templates global configuration as a Jira administrator
    2. Access the UI Visibility tab
    3. Check the “Hide the top navigation item” checkbox and save the changes.
  • Why is the Issue Templates Details panel greyed out and unavailable for editing?

    To resolve this, ensure that the Jira Service Management application is enabled and has a valid license. Once confirmed, re-enable the Issue Templates app by navigating to Jira administration → Manage apps. Rest assured that re-enabling the app will not result in any configuration loss, as all settings are stored in your Jira database.

  • What limitations apply to the Templates Repository project for Issue Templates in Jira Data Center?

    In Jira Data Center, the Templates Repository project allows you to manage and configure Issue Templates. However, certain restrictions can be applied to control template creation and configuration using Permissions settings. For instance, you have the option to modify the “Create Issues” permission to restrict template creation.

    If essential permissions such as Administer Projects, Browse Projects, Create Issues, Close Issues, or Edit Issues are missing in the Templates Repository project, a warning message may appear in the global configuration.

    To resolve this, you can navigate to the Templates Repository Project settings, specifically to the Permissions section, and grant the missing permissions as needed.

  • Why is a template not available for selection on the screen?
    1. The template is disabled: Ensure that the template is in the “Published” status. Draft templates are not ready for use until they are published. You can enable a template in the Issue Templates Details panel by navigating to Availability → Create Issue Screen.
    2. The template lacks a descriptive name: Newly created templates are assigned the name “Default Template Name.” Change the template’s name to something descriptive for easy identification in the list of available templates. Modify the name in the General tab of the Issue Templates Details panel.
    3. Excluding context set in the Availability tab: Check the Availability tab settings for projects, issue types, screens, and other factors where the template should be available. Ensure there are no exclusions preventing the template from being applied where desired.
  • Why are fields not getting copied to new issues when using Issue Templates Cloud?

    Issue Templates Cloud acts like regular Jira issues, but sometimes fields from templates may not copy to newly created issues. To address this, access the Scopes settings under Templates Repository project settings or Template configuration panel to determine the fields that should be copied.

  • How can I resolve the missing “Create from template” link on the Jira home bar?

    If the “Create from template” link is missing, it might be due to restricted visibility for specific user groups. To resolve, go to Jira settings → Apps → Issue Templates configuration, open the UI visibility tab, and adjust the groups selection for displaying the link.

  • Why are stories linked under the template instead of the newly created epic?

    To resolve this, remove the “Epic Link” field from the set of fields assigned to the story templates.

  • What is the distinction between the main set of fields and different set of fields for post-function in Issue Templates for Jira Data Center?

    Issue Templates for Jira offers two sets of fields for post-function, each serving specific purposes:

    Main set of fields:

    • Automatically fills values on the create/edit/transition issue screen.
    • Filling field values directly from the selected template in the “Template” dropdown.
    • Supports Jira system fields and custom fields.

    Different Set of Fields:

    • Provides background filling for more complex structures. Enables copying of values from the template, even if they are not displayed during issue creation.
    • Supports Jira system and custom fields, including Attachments and Issue Links.
    • Fills fields during a workflow transition.