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Speed up the creation of various issue types with flexible Jira issue templates instead of manual typing. Generate repetitive tasks and their structures with ease.
Ensure quick and easy issue creation
Autofill Jira issues using flexible templates. Complete an entire form with a number of fields in a flash with versatile variables adjusted to with changing field values.
Provide error-proofing and automation
Make sure that users provide full and error-free information. Minimize their time spent on creating issues from scratch. Manage their copying authorizations.
Optimize Jira use in your project
Copy entire epics thanks to Jira epic templates, Jira user story templates, and Jira subtask templates. Boost your team’s productivity by automating repetitive issue creation.
Streamline your workflow with cloning
Clone Initiatives and Legends in Advanced Roadmaps. Copy links and create issues from linked templates, copy web links, copy the entire structure from one template.
Make Jira support your organization
Lower the entrance threshold for non-technical/business users to advance Jira adoption in your company. Improve issue management with dedicated JQL searchers.
Save time by copying field values from pre-created templates instead of cloning them each time. Decide which fields should or should not be copied via using exceptions.
Create Jira issues faster through cloning entire epics with tasks, subtasks, and linked issues. Create structures within minutes no matter their size.
Stay on the right track thanks to choosing specific fields you need to copy from a template. Apply variables to change field values as you need and use the templates in different contexts.
Schedule creating Jira issues from templates by using Automation in Jira Software. Trigger issue creation externally, or create issues on a workflow transition. Copy structures bigger than Epic from Advanced Roadmaps, or apply them to issue creation.
Try out Issue Templates for Jira for free in your company. Copy issues, test templates, discover their value.
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Issue Templates for Jira Cloud ensures data privacy and security by not retaining any user-specific information from the client’s Jira instance, except for instance description and identification data required for authentication during installation. The app uses SSL protocol to encrypt data transmission between the Jira instance and its server. This includes templates, issues, project configuration, and user-executing templating process information. Rest assured that the app follows standard procedures for data protection as per Atlassian’s guidelines.
1. Selecting a template on a screen: Simply choose a template from the dropdown menu directly on the screen, and all fields will be automatically populated based on the Set of Fields settings.
2. Setting up a default template for a project: Select a template as the Default for a specific project and issue type pair. This will automatically apply the template to every new issue created in that project.
3. Applying a template to an existing issue: If you need to apply a template to an already existing issue, use the “Apply template” option found under the “More” menu on the issue view. A dialog will appear, displaying all fields currently added to the edit issue screen in the project.
4. Advanced automation during workflow transitions: Utilize the Deviniti [Issue Templates] – Create structure post function and configure it to select a template. This will automatically apply the template to every issue that goes through the selected workflow transition, including the ability to copy sub-tasks or issue links.
Issue Templates for Jira Cloud supports Service Management projects but may have limited compatibility with the Customer Portal. To enable templates on the portal, ensure the “Allow Customers to use templates via customer portal” option is enabled in global configuration.
To disable Issue Templates notifications, follow these steps:
To hide the Issue Templates menu:
To resolve this, ensure that the Jira Service Management application is enabled and has a valid license. Once confirmed, re-enable the Issue Templates app by navigating to Jira administration → Manage apps. Rest assured that re-enabling the app will not result in any configuration loss, as all settings are stored in your Jira database.
In Jira Data Center, the Templates Repository project allows you to manage and configure Issue Templates. However, certain restrictions can be applied to control template creation and configuration using Permissions settings. For instance, you have the option to modify the “Create Issues” permission to restrict template creation.
If essential permissions such as Administer Projects, Browse Projects, Create Issues, Close Issues, or Edit Issues are missing in the Templates Repository project, a warning message may appear in the global configuration.
To resolve this, you can navigate to the Templates Repository Project settings, specifically to the Permissions section, and grant the missing permissions as needed.
Issue Templates Cloud acts like regular Jira issues, but sometimes fields from templates may not copy to newly created issues. To address this, access the Scopes settings under Templates Repository project settings or Template configuration panel to determine the fields that should be copied.
If the “Create from template” link is missing, it might be due to restricted visibility for specific user groups. To resolve, go to Jira settings → Apps → Issue Templates configuration, open the UI visibility tab, and adjust the groups selection for displaying the link.
To resolve this, remove the “Epic Link” field from the set of fields assigned to the story templates.
Issue Templates for Jira offers two sets of fields for post-function, each serving specific purposes:
Main set of fields:
Different Set of Fields: