Atlassian and Jira consulting services by a double Platinum Partner

We help teams work with Atlassian software across Cloud and Data Center. Our certified experts make your Jira tools simpler, faster, and audit-ready.

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you can trust our experts

Enterprise-grade Atlassian consulting delivered by certified experts


Recognition and expertise:
Double Platinum Partner (Solution and Marketplace)
Finalist for Atlassian Partner of the Year 2024–2025 (Emerging Markets)
Extensive experience with Jira, Confluence, Jira Service Management, and Assets
50+ Atlassian-certified professionals across all key products
Comprehensive support ecosystem:
Full-service offering covering audits, licensing, implementations, migrations, integrations, and custom app development
22,500+ app installations on the Atlassian Marketplace
More than 11 million end users supported globally

jira consulting service: tasks we help you with

Atlassian consulting use cases: what we prepare, fix, and optimize


License strategy and cost optimization
Plan purchases, renewals, upgrades, and co-terming to avoid overpaying for inactive users and to keep track of contracts.
Provide partner discounts and billing options that give finance teams predictable spend and avoid surprise renewals.
Secure Jira Cloud migration
Review data, apps, and automations before migration to prevent broken workflows or missing information after go-live.
Run dual licensing and rollback scenarios to ensure business operations continue uninterrupted during the transition.
Backup and disaster recovery for Jira
Configure automated backups with tested restore procedures, so recovery isn’t a gamble when something goes wrong.
Keep downtime to a minimum by having verified recovery points ready whenever issues or outages occur.
Workflow design and optimization
Map workflows to how teams actually work, reducing the urge to bypass Jira with Slack or email.
Add transitions, automations, and validations that prevent skipped steps, stalled tickets, and messy data.
Cross-instance merge and split services
Merge multiple Jira instances into one environment to simplify governance, reporting, and user management.
Split environments when needed, carefully separating projects, permissions, and data to avoid overlap or security risks.
Marketplace app rationalization
Audit all installed apps to flag unused or redundant tools that slow down upgrades and inflate costs.
Recommend a trimmed-down stack that keeps only the apps delivering real value, making the system leaner and more stable.
Incident management with JSM
Build portals, queues, and SLAs so users get the correct forms and agents see clear priorities from day one.
Automate triage and routing rules, cutting the time tickets spend in limbo and improving response consistency.
Asset management in Jira and JSM
Structure your CMDB in Assets so teams can track hardware, software, and services without spreadsheets.
Link requests and incidents directly to assets, reducing time to resolution and providing better audit trails.
Portfolio planning with Advanced Roadmaps
Configure roadmaps so managers can see cross-team dependencies, resource constraints, and delivery risks in one place.
Train PMOs to move away from static spreadsheets and instead use live data to forecast with confidence.
Dashboards and reporting services
Build dashboards that show the right metrics for each role, from cycle time for squads to SLA breaches for execs.
Standardize KPIs across teams to ensure reports align and leadership can trust the numbers without manual exports.
Data residency and compliance strategy
Review where your Jira data lives and how it flows, identifying any gaps against GDPR, HIPAA, PCI DSS, or ISO 27001.
Provide a step-by-step plan for residency, encryption, and audit logging so compliance teams are confident before review.
Jira archiving and retention management
Archive old projects and issues without losing history, so admins can keep instances clean while users retain access to records.
Apply retention policies that align with industry regulations, reducing clutter while staying audit-ready.
Planned Jira upgrades
Assess dependencies and integrations before upgrading, so you don’t face downtime from incompatible apps or scripts.
Execute upgrades with rollback plans and controlled windows to reduce business disruption.
Smart Jira automation
Replace repetitive manual steps with automation rules that handle assignments, notifications, and escalations.
Implement safeguards such as stale issue handling and parent-child syncing to make sure data remains consistent and actionable.
Data Center instance optimization
Tune indexing, clustering, and caches so performance holds steady even at enterprise scale.
Remove unused customizations and streamline configs to reduce risk during future patches and upgrades.
Outsourced Jira administration
Provide certified Jira admins on demand to clear backlogs, handle requests, and keep projects moving.
Cover routine admin work reliably, reducing dependency on one or two overloaded internal staff.

what you gain from hiring experts for jira consulting

The benefits of Atlassian consulting for your organization

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Lower license spend and predictable costs

Partner discounts, smarter co-terming, and app rationalization help you stop overpaying for unused licenses or tools. Finance teams gain predictable spend with no surprise renewals.
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Migrations without disruption

Clean audits and rollback plans ensure your Jira Cloud migration happens without data loss, broken workflows, or downtime. Teams keep working while the move happens in the background.
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Reliable backup and recovery

Automated backups, tested recovery points, and structured archiving protect your data and keep performance steady even during outages, upgrades, or audits.
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Workflows that match how teams work

Simplified workflows, automations, and SLAs align with real processes. The result is fewer stalled tickets, less Slack or email bypass, and faster resolution times.
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Unified environment without silos

Cross-instance merges, asset management, and integrated service portals reduce fragmentation. Leaders and users collaborate in one trusted space instead of scattered tools and spreadsheets.
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Dashboards leaders can trust

Role-based dashboards and standardized KPIs give teams, PMs, and executives visibility into progress, SLAs, and adoption. Decisions are based on real data, not guesswork.
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Audit-ready compliance

Identity management with SSO and MFA, permission reviews, data residency controls and audit logs keep you aligned with GDPR, HIPAA, PCI DS, and ISO 27001.
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Extra admin capacity when you need it

More than 50 certified Atlassian experts available as outsourced admins to clear backlogs, handle requests, and support your teams when internal staff are overloaded.
A simple and reliable way to get the help you need
Atlassian consulting process: what does it look like?
Free Jira health check and maturity assessment
  • 60–90 minute remote session with a certified expert.
  • You get a personalized maturity score and gap analysis within 3 business days.
  • Includes short-term recommendations for immediate improvement.
Atlassian consulting scope agreement
  • We discuss your goals, challenges, and internal bandwidth.
  • Together, we define a 3-month action plan with monthly outcomes.
  • Transparent scope, pricing, and expectations. No surprises.
Ongoing partnership and value delivery
  • Monthly summaries of tasks completed and outcomes delivered.
  • Regular alignment meetings to adjust priorities as your needs evolve.
  • Optional quarterly strategic reviews and KPI tracking.
  • Foundation for a long-term partnership focused on measurable impact.


contact us about atlassian consulting for your company

Book your free Jira consultation


Book a consultation

We will reply in 24 hours with detailed information. Our expert will invite you for a meeting (or e-mail you) to determine the exact scope of your needs.

Call our consultant

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Katarzyna Dorosz-Żurkowska

Head of Atlassian Services

Our consultant is at your disposal for any additional questions.

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