How to Improve Your Customer's Journey Through Jira Service Desk, Pt. 2: Request Form
In the first part of this series, we focused on the first touch point of our customers whenever they come to us for support – Help Center. As we stated there, Jira…
How HostDime Improved Deployment with Issue Templates for Jira
Issue Templates for Jira has proved itself as a tool that helps being Agile, maintains the information flow and saves working time. It is highly appreciated in…
How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 1: Help Center
The latest Winter Executive Report by Customer Contact Week Digital shows that reducing customer effort is the most important priority for 2018. CX Network confirms…
Trello vs. Jira for agile project management
Smart teams take advantage of specialized project management tools. In one of my previous articles, I showed you how to choose the right project management tool…
How to speed up continuous delivery without compromising on quality with Atlassian tools
How to speed up continuous delivery without compromising on quality with Atlassian tools Organizations are trying to outpace one another in delivering innovative…
Make your team agile with Jira Software – Scrum
Agile is a set of methodologies that inspire project managers to change the way in which they organize work and their teams for higher productivity and faster response…
STARWEST 2018 - Where Software Testing Is The Star
The last quarter of 2018 started off with a trip to USA. We went to Disneyland Hotel in Anaheim, CA, to attend StarWEST – the most established and renowned…
Make your team agile with Jira Software – Kanban
Agile continues to be a buzzword among project managers who are looking for new ways to organize their projects and teams. But agile is a set of methodologies that…
Jira Service Desk Day 2018: An Overview of Modern ITSM Practices
One of our stops on the recent trip to the United States was San Francisco, where we hosted our own Jira Service Desk Day 2018. We invited Atlassian team, Solution…
Why requirements test coverage is key to success?
Requirements are an essential element of every software development process. It’s requirements that define what the process will look like and what kind of…
How to Synchronise Jira User Groups with Jira Service Desk Organisations
Deviniti started 15 years ago as a custom software development company. Now, being an Atlassian Platinum Solution Partner, we never forget about our roots and are…
Why People Use And Love Issue Templates for Jira
How does your team create Jira issues? Aren’t they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever…
Jira Software – #1 among the software development tools for Agile teams
Agile methodology has become a standard in software development companies. An increasing number of development teams are using it in their work and there is no exaggeration…
Project management in teams outside IT industry – Jira Core by Atlassian
As I’ve already mentioned in my article: ‘Jira Software – #1 among software development tools for Agile teams’, a few months ago Jira was reconstructed…
How Allegro Helped Us Develop Issue Templates for Jira Server
This year, Issue Templates for Jira celebrates its full 5 years on the Atlassian Marketplace. Here’s the story of the app’s evolution and a dose of practical…