How Jira user story template enhances teams' agility
We can find repetition practically in every kind of work. To produce anything of consistent quality and customer value, we must apply repetitive, precise, and optimal…
Chat with your customers directly from Jira Service Desk
This is a guest post by Spartez – an Atlassian Marketplace Gold Top Vendor. The team processes roughly 250 support tickets per month. Almost all of their…
4 little tricks to enhance Jira workflow with LDAP data
Every company looks for ways to improve their workflow and avoid any delays. Especially big corporations where is so many people that it’s easier to manage…
7 reasons why people say they hate using Jira
Love and hate are often two sides of the same coin, especially when it comes to someone or something we interact with every day. We spend at least one third of…
How to write effective test steps
Test management is a complex process that comprises many different phases which are part of the Software Testing Life Cycle (STLC). Each of these phases has its…
5 biggest ITSM challenges in 2019
With new year come new challenges. 2019 is the year when IT businesses aim to deliver better service and provide better customer support. To do so, we need to face…
Why you should be a speaker at Jira Day 2019
Business Conference Jira Day 2019 Have you heard about Jira Day? We’d like to invite you to join us at the biggest event dedicated to Atlassian software in…
How to issue an invoice using Jira Service Desk
Jira is not only a tool for managing tasks, but it is also a flexible platform that allows us to create our solutions. Companies can use Jira to control the market…
Benefits from neoLegal implementation
Advantages of implementing the neoLegal legal management system Deviniti has got a lot of experience when it comes to the implementation of processes and information…
NeoLegal - functions of system for managing legal services
System for managing legal services A good system for employees and managers at law firms or legal departments in enterprises should enable effective portfolio management…
Test Management in Jira
Software development is a complicated activity that consists of many different processes. One of them is test management. The topic of quality assurance, software…
Differences between GitLab versions v. 2019
Gitlab currently offers 8 different system versions, including free, paid, cloud-based and installed on the on-premises servers or hosted. In this article, we aim…
3 simple actions to extend Jira Service Desk workflows
Nowadays, self-service becomes a new sexy. Customers seek on-demand experiences, and even support teams need to take that into consideration. According to Atlassian,…
NeoLegal - software for legal departments
Managing court cases is an essential area of legal businesses. Can this process be improved? What can we do to optimize our work in this area? Which system…
7 most promising apps for Atlassian products in 2019
We all use Atlassian products for different reasons – their flexibility, functionalities or availability. Whatever the reason, we should trust them to get…