Jira Cloud migration full support: from initial audit to go‑live

In February 2024, Atlassian ended support for all server licenses. Yet, you can still migrate to Atlassian Data Center or Cloud.

We offer free Jira consultations about Atlassian licensing. Our team is ready to answer all your questions concerning migrating to the Cloud or Data Center. We also provide Atlassian migration support.

If your platform has:

• over 500 users
• 3 products
• 5 apps from the Marketplace

it is already so complex as a whole that the help of a partner is highly recommended.

We advocate you work with an Atlassian Solution Partner if you have a more complex migration or:

• limited internal resources to help with this project
• a complex merging scenario
• specific security and compliance needs
• over 1,000 users to migrate
• a specific condensed migration timeline
• five or more business-critical apps to migrate
• you need help with things outside of the scope of Atlassian support (Acceptance Testing, Server upgrades, or user training)
• you need assistance with migration project management, planning, and execution.

Solution Partners are trained to help you migrate to the Cloud with minimal disruption.

There’s no standard pricing for this type of service. The actual cost depends on the following:

• migration strategy
• project complexity
• the size of the instance 
• the number of products and apps in use
• having external integrations of custom development in place, etc.

The Deviniti experts can assist you with optimizing both migration and license costs. We also offer dual licensing in case of more extensive migrations so that the two instances don’t add up.

Without the current support for the Server license, you cannot access:

• updates
• free development keys for test environments
• provider support.

The Atlassian Data Center and Cloud licenses are subscriptions. Their renewal is necessary to maintain the platform’s continuity. In addition, you receive provider support and access to updates.

The answer is Atlassian Access. It’s an organization-wide subscription. It connects Atlassian Cloud tools to your identity provider (IdP – Azure AD, Okta or other). This way, you can use authentication features and supervise all the firm’s domains. 

Key benefits of Atlassian Access include:

• connection to a SAML single sign-on provider
• user provisioning automation (SCIM)
• mandatory two-step verification
• revoking unauthorized API token.

If you cannot use such functionality, the solution is the internal user directory in Jira. We set up SSO in most cases.

One of the main points is to check the plugins used in the current server instance. You can send us a list of all the add-ons you use. We’ll check them for availability in the Cloud and the possibility of their migration.

The migration process may take from one to several months. Each case varies. To determine the appropriate timeline for your company, an initial audit is necessary.

After completing it we can talk about numbers and set deadlines.