Step-by-step Jira migration: full support from discovery to go-Live, and beyond

Our migration process identifies cost saving opportunities, enforces compliance, accurately migrates custom scripts, and offers support for training your team.

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Atlassian Platinum Partner & Cloud Specialized Partner

Experienced Atlassian Cloud migration experts


50
conducted Cloud migration projects
0
rollbacks when going
to production
18
years of experience
working with Atlassian tools
50
Atlassian certified experts on the team

Eliminate redundant costs and unnecessary maintenance

Our services include a detailed review of your DC infrastructure.
We look at user tiers, app usage, and hardware capacity to devise a clear cost-reduction strategy.

Right-size your licenses

Pre-migration analysis typically reveals 15–20% inactive DC license seats, and migrating only active users lowers both subscription fees and annual software costs.

Right-size your infrastructure

Unlike DC infrastructure built for peak loads, Cloud scales to actual demand. We help you leverage this dynamic allocation and archive obsolete data, workflows, and excess functionality to achieve up to 30% cost savings.

Reduce redundant apps

We analyze your DC environment for redundant Marketplace apps that incur extra license fees, support overhead, and performance issues. We help you retire 40–60% of these plugins during migration, lowering costs and simplifying administration.

Dual Licensing & Migration Credits

We use Atlassian’s dual licensing and prorated credits for unused DC maintenance. The credits offset your Cloud subscription fees, so you pay less during migration. This prevents double payments and lowers your overall Cloud costs.

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Keep your Cloud environment compliant with regulations


We ensure your Jira Cloud environment complies with key regulations like GDPR, HIPAA, PCI DSS, and ISO 27001, while simplifying your ongoing compliance management.

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Compliance gap analysis


Policy Mapping: We start by documenting your specific regulatory needs – whether they involve data processing rules (GDPR) or protected health information handling (HIPAA).

Cloud vs. On-Prem Comparison: We compare your existing Data Center security posture to Atlassian Cloud’s controls and address any known gaps.

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Data residency & geolocation


Region Selection: In Atlassian Cloud Premium/Enterprise, we configure data hosting in regions that fit your legal requirements (e.g., EU for GDPR).

Documentation for Audits: We produce clear records of data flow and storage locations – easy to share with internal or external auditors.

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Identity & access management


Atlassian Access Integration: Enforce single sign-on (SSO), multi-factor authentication (MFA), and SCIM provisioning to centralize and automate user security.

Granular Permissions & Roles: We match Jira Cloud’s permission schemes to your internal controls, ensuring compliance with least-privilege principles.

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Encryption & secure transfers


Encryption In Transit & At Rest: Atlassian Cloud applies AES-256 at rest and TLS for data in transit, meeting ISO 27001, SOC2, and PCI DSS standards.

Key Management: For heightened control, we consult on advanced encryption policies or custom key rotation schedules, if required.

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Audit readiness & reporting


Audit Logs & Traceability: Enable and configure cloud audit logs to capture user and admin actions – helpful for investigating incidents or meeting legal obligations.

Ongoing Compliance Checkups: We schedule periodic reviews to ensure new Cloud features or policy updates don’t introduce compliance gaps.

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Documentation & training


Regulatory-Focused Runbooks: We create runbooks detailing how Jira Cloud meets your specific requirements, from data retention to breach notification.

Staff Training: Through admin and user sessions, we guide your teams on secure data handling practices and compliance do’s/don’ts in Cloud.

Platinum and Enterprise Solution Partner title:
certifies the quality provided by our solutions and services
confirms our experience in implementing enterprise-grade solutions
allows us to offer dual licensing (you don’t pay for the new instance during the migration)

We are among 50 Atlassian Solution Partners globally that hold the prestigious
Cloud Specialized Partner title.

Still have concerns?

We’ll set up a direct meeting with Atlassian to align every detail to your needs – so you can migrate with confidence.

Migrating groovy scripts & automations to Cloud

Migration process that preserves your advanced workflows

Many teams rely on groovy scripts (e.g., ScriptRunner) or built-in Jira Automations for advanced workflows. Ensuring continuity in the cloud is therefore critical to maintaining daily processes.

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Script Inventory & Audit

We review all your existing scripts, custom event listeners, or automation rules.
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Refactoring or Rebuilding

Where possible, we port logic into Jira Cloud Automation (native to Cloud) or use an equivalent Marketplace app.
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AI & Cloud-Native Features

We integrate Atlassian Cloud’s AI-driven features to improve efficiency.
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Complex scripts

For complex scripts, we tailor code to match Cloud’s REST APIs and event architecture.

App migration

DC app migration: retain functionality with a leaner app stack

We will trim down your app stack, ensure that the functionality remains intact, and handle all app vendor-related headaches.

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App-by-app gap analysis

We catalog every DC app, prioritize by importance, and find Cloud equivalents or suitable alternatives.
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Vendor collaboration

If an app lacks a direct Cloud solution, we negotiate with the vendor or propose alternative implementations.
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Phased onboarding

We migrate critical apps first, followed by secondary ones, to minimize downtime and confusion.
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Result

You maintain necessary app functionality. In many cases, you also streamline your overall app portfolio – reducing cost and complexity.

Testing in a sandbox

Don’t risk production data: Validate your migration before go-live

We’ll catch issues early instead of firefighting them later. This ensures your workflows, apps, or permissions remain intact.

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Sandbox setup

We clone your production environment in Cloud, including key data and configurations.
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Structured UAT process

End users and admins can safely test scripts, automations, and app functionality.
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Performance checks

We identify bottlenecks or conflicts before final cutover.
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Outcome

A proven migration path with fewer surprises and minimal disruption to everyday work.

Technical & Business Testing

Ensure system integrity and user adoption before go-live

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Technical testing

We perform thorough technical testing of your instance to ensure every component is ready for migration.
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Business testing

Our team supplies comprehensive business testing guidelines at every step of the process.
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End-user readiness

We help you prepare your team so that by production migration, end-users can quickly adapt to and fully utilize the new environment.

Four-part plan for preserving your custom reporting


In Atlassian Data Center, direct database access enables specific reports, queries, or analytics, but these must be adapted for equivalent functionality in the Cloud.

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Reporting audit


Dashboards: We Identify which dashboards or SQL scripts you currently use.

Data sets: Then we help you decide what data sets matter most.

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Cloud-friendly replacements


DB Calls: We convert direct DB calls into API-based fetches to support REST API Integrations.

BI connectors: We use tools like Tableau, Power BI, or custom data pipelines for establishing BI connectors.

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Implementation & formatting


Formatting: Our engineers rewrite queries to align with Cloud’s structure.

Report formats: Then we help maintain or improve your existing report formats.

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Validation & automation


Validation: We confirm that data matches your old reports.

Future-proofing: We schedule updates or syncs so your reports remain current.

Migration process

Our framework for a successful migration


Deviniti’s five-phase process is designed to systematically reduce risks and clearly define the tasks and checkpoints for every stage of the migration to the Cloud.

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    Assess

    Phase 1

    We start from creating a clear roadmap of what needs to be migrated or optimized.

    • Inventory projects, users, workflows
    • Analyze security & compliance needs
    • Understand business logic and requirements
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    Plan

    Phase 2

    Then we ensure minimal to no business disruption and a well-defined timeline.

    • Decide on the migration strategy
    • Build a sandbox testing strategy
    • Schedule migration windows
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    Migrate

    Phase 3

    During the third stage we create a lean, up-to-date instance that is 100% Cloud-ready.

    • Archive obsolete data, remove unused apps
    • Implement Atlassian Dual Licensing to ensure minimal overlap and downtime
    • Refactor custom scripts
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    Validate

    Phase 4

    Our team ensures confidence in production readiness after a rigorous validation process.

    • Run sandbox UAT & performance checks
    • Confirm data integrity & permissions
    • Final sign-off before go-live
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    Optimize

    Phase 5

    Migration does not stop at go-live. We ensure ongoing efficiency gains & cost optimization

    • Decommission DC licenses & hardware
    • Fine-tune automations & workflows
    • Review licensing tiers

We don’t stop at go-live

Post-migration support & consulting

We continue supporting your Jira Cloud environment beyond go-live. Our post-migration services include a hypercare period, ongoing training, and continuous optimization to keep your system running smoothly.

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Hypercare window

Our dedicated support window (lasting 1–2 weeks or more) ensures that any unexpected issues, from script misfires to integration fine-tuning, are quickly addressed.
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Continuous administration & training

We handle Jira Cloud license updates, compliance audits, and user onboarding, and we provide training for admins and power users along with on-demand resources for all users.
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Ongoing optimization

We regularly review and refine your workflows and automations to eliminate bottlenecks while advising on new Cloud features, Marketplace apps, and DevOps integrations.
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Long-term advisory

As your organization scales and regulations evolve, we adjust data residency, roles, and security settings while outlining innovation roadmaps such as integrating Jira Service Management and adopting AI features.

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What our clients say

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Before looking for a partner, we initially attempted to run this project internally. However, we lacked Atlassian SMEs within our internal team, as well as sufficient resource capacity. Atlassian plays a crucial role in our operations, as all documentation is stored in Confluence, and tickets and tasks are managed in Jira.

Therefore, the decision to partner with Deviniti was a strategic one to ensure the migration’s success, avoid rollbacks, and leverage SMEs to resolve roadblocks and blockers that would have been more challenging for internal team members to address.

Ankur Walia
Senior Manager, IT and Infrastructure
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Schedule a consultation


Book a consultation

We will reply within 24 hours and invite you for a meeting to determine the precise scope of your needs.

Contact our consultant

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Sara Binerowska

Senior Account Executive | Atlassian Services

Our consultant is at your disposal from 9 AM to 5 PM CET working days from Monday to Friday for any additional questions.

FAQ

  • What changes did Atlassian introduce in 2024?

    In February 2024, Atlassian ended support for all server licenses. Yet, you can still migrate to Atlassian Data Center or Cloud.

    We offer free Jira consultations about Atlassian licensing. Our team is ready to answer all your questions concerning migrating to the Cloud or Data Center. We also provide Atlassian migration support.

  • When should I contact my partner for migration support?

    If your platform has:

    • over 500 users
    • 3 products
    • 5 apps from the Marketplace

    it is already so complex as a whole that the help of a partner is highly recommended.

    We advocate you work with an Atlassian Solution Partner if you have a more complex migration or:

    • limited internal resources to help with this project
    • a complex merging scenario
    • specific security and compliance needs
    • over 1,000 users to migrate
    • a specific condensed migration timeline
    • five or more business-critical apps to migrate
    • you need help with things outside of the scope of Atlassian support (Acceptance Testing, Server upgrades, or user training)
    • you need assistance with migration project management, planning, and execution.

    Solution Partners are trained to help you migrate to the Cloud with minimal disruption.

  • What’s the approximate Atlassian Cloud migration cost?

    There’s no standard pricing for this type of service. The actual cost depends on the following:

    • migration strategy
    • project complexity
    • the size of the instance 
    • the number of products and apps in use
    • having external integrations of custom development in place, etc.

    The Deviniti experts can assist you with optimizing both migration and license costs. We also offer dual licensing in case of more extensive migrations so that the two instances don’t add up.

  • Do I need to renew Atlassian license support? How does it benefit me?

    Without the current support for the Server license, you cannot access:

    • updates
    • free development keys for test environments
    • provider support.

    The Atlassian Data Center and Cloud licenses are subscriptions. Their renewal is necessary to maintain the platform’s continuity. In addition, you receive provider support and access to updates.

  • I am using Active Directory on-premise. How will I authenticate users in the Cloud?

    The answer is Atlassian Access. It’s an organization-wide subscription. It connects Atlassian Cloud tools to your identity provider (IdP – Azure AD, Okta or other). This way, you can use authentication features and supervise all the firm’s domains. 

    Key benefits of Atlassian Access include:

    • connection to a SAML single sign-on provider
    • user provisioning automation (SCIM)
    • mandatory two-step verification
    • revoking unauthorized API token.

    If you cannot use such functionality, the solution is the internal user directory in Jira. We set up SSO in most cases.

  • I am considering migrating to Cloud. Where should I start?

    One of the main points is to check the plugins used in the current server instance. You can send us a list of all the add-ons you use. We’ll check them for availability in the Cloud and the possibility of their migration.

  • How long does it take to migrate to the Cloud?

    The migration process may take from one to several months. Each case varies. To determine the appropriate timeline for your company, an initial audit is necessary.

    After completing it we can talk about numbers and set deadlines.