Reduce your response time and improve cooperation in your company
Freshworks is a set of cloud tools for streamlining company processes - in support, sales, IT, marketing, and HR departments.
Choose the tools for your business
We will help you choose the right tool, and if you need them all, we'll suggest how to connect them with each other easily.
Freshdesk
A system for handling requests from clients from various communication channels (social media, web forms, customer portals with a knowledge base). It allows you to provide support for an unlimited number of products. You can receive emails from several mailboxes in one place, specify the time for response and set the system reminder to send it, as well as use the automatic conversion of customer requests into tasks for selected people or teams.
Freshchat
A comprehensive platform for contacting clients on websites and on social networking sites. You can automate the service using bots, response templates, and knowledge base articles. It's also possible to set up proactive messages for site visitors (e.g., revisit or promotion).
Freshcaller
A call center in the cloud that you run using a web browser. You can configure custom working hours and automated operations for each number you have. You can also record your own announcements and menus (IVR) that will direct callers to specific queues and agent groups.
Would you like to see Freshworks applications in action?
Our services
Choosing the best solution
We will help you choose the tool that matches your company's specific requirements best and brings the most benefits.
Purchase and implementation
We will explain the licensing rules to you, guide you through the purchase of the tool, implement the selected system in your company, and help you with data migration from existing systems.
Adjusting the tool to your needs
We will adapt the functions of Freshworks systems to the specific needs of your team so that you can make the most of them.
Training
We will show you and your team how to make the most of Freshworks tools.
System maintenance
We monitor, administer, and maintain the systems implemented by us.
Our Success Stories
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Call our Team
Kacper Parzyjagła
Solutions Specialist
Wojciech Łapka
Solutions Engineer
Radosław Kosiec
Sales Director