The Future of Project Management with Atlassian Tools and Apps

For decades, project managers have relied on traditional tools and methodologies, including spreadsheets, meetings, and static systems. However, these time-honored methods have reached their limits in a world where adaptability and constant change are the norm. The need for a shift in project management approaches has never been more apparent. In this article, we will dive deep into the future of project management, exploring the convergence of artificial intelligence (AI), data-driven decision-making, agile methodologies, and the role of technology in revolutionizing project management practices. We’ll also examine how project managers are changing into strategic thinkers, harnessing AI to their advantage, and embracing soft skills and emotional intelligence.

Finally, we will explore how the most commonly used tools and apps can be a part of this transformation and take you to the next level of project management.

Current and future trends in project management

In the evolving domain of project management, traditional tools and methods—once considered industry standards—have shown notable limitations in today’s dynamic work environment. Established methodologies such as the Waterfall model are now juxtaposed against the need for agility and flexibility. This linear and sequential approach, which has been predominant since the 1970s, demands precise initial requirements and discourages deviation from the set plan, inherently restricting adaptability to the iterative changes often necessitated by modern projects. 

Tools like Gantt charts, while invaluable for mapping out the comprehensive trajectory of a project, suffer from inflexibility, often leading to cumbersome processes in accommodating changes or unforeseen delays.

Moreover, reliance on these tools can foster a false sense of security due to their static nature, neglecting the potential for dynamic changes inherent in most projects. As per the Project Management Institute (PMI), in 2020, 11.4% of investment was wasted due to poor project performance, a statistic partially attributed to the limitations of these traditional methodologies that don’t align with the rapidly shifting realities of contemporary project landscapes.

Is agile the future of project management?

That’s why agile project management has soared in popularity, addressing the need for speed, flexibility, and client satisfaction, which are often constricted by more conventional approaches.

According to the 16th Annual State of Agile Report, 80% of organizations reported that they practice Agile as their predominant approach. These methods, characterized by the division of tasks into short phases of work and frequent reassessment and adaptation of plans, resonate particularly well with industries that operate in fast-paced environments or those that see rapid changes in client demands or market conditions.

In contrast to traditional methods like the Waterfall model, where comprehensive planning at the project outset often leads to rigidity and resistance to change, agile techniques allow for continual readjustments throughout the project lifecycle. This responsiveness is crucial in today’s market, where 52% of the project professionals surveyed by the PMI in 2021 recognized the ability to rapidly respond to change as a key contributor to project success.

It’s a dynamic that has proven effective, with the Standish Group’s Chaos Report indicating that agile projects are 28% more successful than traditional ones. 

However, the survey conducted for the 16th Annual State of Agile Report also found that 50% of organizations still use hybrid methodologies, combining agile with waterfall or iterative. That suggests agile has a big role in the future of project management, but other methodologies are here to stay as well.

These methodologies shift and dynamically impact the current image of project management, but what’s even more transformative right now is artificial intelligence.

Will AI replace project managers?

The infusion of Artificial Intelligence (AI) into project management means a huge shift in how projects could be planned and executed in the coming years. One of the most telling indicators of this evolution comes from Gartner, predicting that by 2030, AI will oversee 80% of traditional project management tasks. These tasks include data analysis, tracking progress, and producing detailed reports. The activities that typically consume a project manager’s time and resources.

The impact of AI, specifically through machine learning (ML) and natural language processing (NLP), is multifaceted. Firstly, AI’s predictive capabilities mean risk management undergoes a significant upgrade. ML algorithms analyze historical data on project risks with far greater depth and subtlety than human analysis. They identify patterns and correlations that inform more robust risk mitigation strategies. By leveraging AI, project managers can foresee potential setbacks with greater accuracy, significantly decreasing the 47% of failed projects attributed to unforeseen risks, as reported by the PMI in 2021.

Additionally, AI dramatically enhances efficiency in resource allocation and optimization, one of the primary challenges in project management. It is estimated that resource-related issues contribute to 20% of all project failures. However, with AI’s advanced analytic capabilities, managers can avoid such pitfalls, ensuring optimal resource distribution based on project demands without over-allocation or underutilization, scenarios often leading to project inefficiencies or staff burnout.

And by automating the processing of human language in project documents and communications, NLP minimizes administrative burdens and mitigates human error. For example, it can extract relevant information from a plethora of project documents swiftly. It’s a task that would take a human worker countless hours.

AI limitations

On the other hand, there are issues that AI simply couldn’t handle.

“Being very much in the middle of tech and innovation, you’d probably expect us to say that AI is the whole future of project management but I’m not sure that it is, at the very least not for a good long time. Having overseen a number of projects and dealt with hundreds of companies over the years, I’ve found that personal, human interaction is what often gets things done. Someone once told me that ‘at least 60% of your ability to succeed is down to your ability to deal with people’ and I still subscribe to that idea. Being personable and having genuine human interactions with other people is usually what gets a problem fixed or convinces someone to do you a favour if they can. So I think that the future of project management still revolves around people and how they interact with one another.”, says Charlie Worrall from Imaginaire.

So, the answer is no. AI won’t replace traditional project managers. However, the changes will impact them in a variety of ways and they do need to prepare for it.

New roles and skills for Project Managers

As the project management landscape undergoes profound shifts due to the advent of Artificial Intelligence (AI), the role of project managers is due for transformation, demanding an updated skill set that extends beyond traditional responsibilities. Project managers’ roles are being recalibrated to focus more on strategic oversight rather than operational details.

As Antonio Nieto-Rodriguez and Ricardo Viana Vargas from Harvard Business Review stated:

“With a shift away from administrative work, the project manager of the future will need to cultivate strong soft skills, leadership capabilities, strategic thinking, and business acumen. They must focus on the delivery of the expected benefits and their alignment with strategic goals.” 

Some of the skills required of the project managers of the future include:

Skills of the future of project management

1. Critical thinking and decision-making

The automation of data-driven tasks by AI allows project managers to channel their efforts into critical thinking and complex decision-making. According to the World Economic Forum’s Future of Jobs Report, critical thinking is among the top skills that will gain prominence by 2025. In the context of project management, professionals will need to interpret AI-generated data, identify potential biases or blind spots, and make strategic decisions that align with the organization’s broader objectives.

2. Technology evaluation and integration

Project managers must also become adept in technology assessment, selecting the right tools that complement and augment human capabilities. Given the plethora of emerging technologies, the ability to discern and integrate the most efficacious tools is paramount. This requires an understanding of different AI capabilities, their constraints, and their potential impact on current operational workflows.

3. Emotional intelligence and human capital management

With routine tasks delegated to AI, project managers will need to leverage human-centric skills. These are often categorized under emotional intelligence (EI), including leadership, team motivation, conflict resolution, and effective communication. These competencies are vital in managing diverse teams and are at the core of successful project delivery. As AI assumes a larger role in analytical tasks, human workers’ morale and motivation may be affected, requiring a renewed emphasis on EI. PMI highlights that 90% of critical success factors for successful project implementation are linked to emotional intelligence, illustrating its significance.

4. Change management and adaptability

The implementation of AI necessitates changes that can disrupt organizational culture and workflows, making change management skills essential for project managers. They must be able to guide their teams through the transition, addressing resistance, and fostering adaptability.

Seeing all of these challenges project managers are facing, let’s not forget about the number one task they need to take care of now: preparing data for the AI transformation.

The importance of data in future project management

In the rapidly advancing realm of project management, data seems to be the cornerstone upon which the future of AI-driven methodologies is being built. The efficacy of AI in project management hinges on the axiom that the quality of its output is directly tethered to the quality of the data input, making data collection, management, and preparation extremely important. As we read in the MIT Sloan Management Review:

“Knowing how to evaluate AI tools, manage data effectively, and share data strategically will help leaders see the results from their AI investments.”

Firstly, for AI algorithms to effectively oversee and facilitate project management tasks, they require training through comprehensive, accurate, and high-quality data sets. These data sets are instrumental in teaching AI systems to predict project timelines, allocate resources, assess risks, and even determine project success factors. 

The Project Management Institute emphasized in 2021 that organizations using AI for project-related tasks reported a 40% reduction in project cost overruns, underscoring the potency of data-driven decision-making.

Data gathering challenges

However, organizations encounter several hurdles in harnessing data effectively. One primary challenge is data silos, where crucial information is trapped in departmental confines, impeding the flow of data within the organization. According to a 2023 report by MuleSoft, 90% of IT professionals cite data silos as the hurdle in achieving digital transformation. In the context of project management, this fragmentation can severely handicap an AI system’s learning process. That, in turn, limits its predictive accuracy and analytical depth.

Data quality and integrity pose another significant challenge. Poor data quality, stemming from inaccuracies, inconsistencies, and outdated information, can skew AI performance drastically. Gartner reported that poor data quality costs organizations between $9.7 million and $14.2 million every year. It’s critical for organizations to establish rigorous data governance protocols to maintain the integrity of the data feeding their AI algorithms.

Preparing data for AI integration in project management also involves overcoming the technical and logistical constraints of data annotation and labeling, ensuring the data is in a format conducive to machine learning. This process is often labor-intensive and requires a strategic combination of human intelligence and advanced tools to ensure precision and reliability.

Project management tools of the future

Research shows an increase in the use of project management software over the past five years, demonstrating a growing reliance on technology for streamlined operations. The global project management software market is set to reach 15.06 billion by 2030, with CAGR of 10.77%. It was valued at 6 billion in 2021, which, if the forecast becomes reality, would be a significant growth.

As Will Yang, Head of Growth & Customer Success at Instrumentl, says:

“The future of project management will focus on the tools and processes that allow us to work more efficiently and effectively. Right now, we’re still in a stage where we have a lot of people using a lot of different tools and processes, but I think that soon we’ll start to see some standardization across companies.

It also means that we’ll see more standardization around how things are done. For example, if everyone starts using Jira for bug tracking or Trello for managing their schedule, then there aren’t going to be as many different ways of doing things—and that will make things easier for everyone involved.”

Integrated systems offer real-time communication, resource allocation, task assignment, and progress tracking, eliminating the silos that traditionally hindered cohesive operations. For example, platforms like Microsoft Project, Asana, and Atlassian’s Jira converge various functionalities, enabling managers to navigate multiple projects seamlessly. These tools’ analytics capabilities leverage data to provide insights that were previously inaccessible or took weeks of manual analysis to uncover.

However, the integration of these advanced systems isn’t without challenges. It necessitates substantial investment in infrastructure and personnel training. As we read in the latest annual McKinsey Global Survey on AI:

“The findings suggest that hiring for AI-related roles remains a challenge but has become somewhat easier over the past year, which could reflect the spate of layoffs at technology companies from late 2022 through the first half of 2023. Smaller shares of respondents than in the previous survey report difficulty hiring for roles such as AI data scientists, data engineers, and data-visualization specialists, though responses suggest that hiring machine learning engineers and AI product owners remains as much of a challenge as in the previous year.”

Another challenge is AI’s impact on sustainability. The 2022 McKinsey Global Survey on AI shows that, from the organizations that introduced AI, 43% use AI to help with sustainability efforts, and 40% actively try to reduce the environmental impact of their AI use. These numbers should not surprise, as the importance of ESG and sustainability has been growing for years. Today, it’s one of the most important trends for the future of project management.

ESG and sustainability in project management of the future

Recently, Environmental, Social, and Governance (ESG) factors have surged to the forefront, especially in the realm of project management. This shift reflects a deeper, more systemic change in global business perspectives, where companies measure value not only by financial performance but also by a corporation’s impact on society and the environment.

The ascension of ESG factors is driven by compelling data and changing societal expectations. According to a study by the Global Sustainable Investment Alliance, as of 2020, over $35.3 trillion assets were being professionally managed under responsible investment strategies, an increase of 15% in two years. This trend underscores the growing investor scrutiny of ESG factors, which is pushing companies to integrate these considerations into their core strategic initiatives, including project management.

The businesses that will thrive are those that recognize ESG and sustainability not as superficial enhancements but as essential components of value creation. They must recalibrate their project management methodologies to align with these principles, understanding that today’s global market rewards not just profitability, but responsibility and foresight.

As David Bitton, the co-founder and CMO of DoorLoop says:

“Ethical and sustainable project management will be a priority. The next decade will see a massive shift towards projects that are not only profitable but also ethically sound and sustainable. This will include evaluating the environmental, societal, and ethical footprint of every decision made during a project’s lifecycle. Even now, we’re already seeing this slowly being implemented as we find ways to integrate sustainability metrics and ethical guidelines that allow us to make informed decisions that align with global environmental sustainability goals.”

The remote work is here to stay

The 2023 State of Remote Work report shows that 98% of respondents would like to work remotely, at least sometimes. The prevalence of working from home surged by five times between 2019 and 2023, with 40% of US workers now engaging in remote work for at least one day each week, per WFH Research.

Remote work positively impacts project management by increasing productivity, as employees work in more comfortable environments and save time without a commute. It allows companies to find top-notch talent worldwide and cuts down operational costs. This approach also proved its worth during the COVID-19 crisis, showing that teams could adapt and continue despite challenges. The success of remote work significantly relies on technology like communication and project management tools, ensuring everyone stays on the same page.

Looking into the future or project management, let’s now see how Atlassian tools and apps will help organizations thrive amidst challenges and changes that occur.

How to Leverage Atlassian Tools and Apps in the New Era of Project Management?

Tools for the future of project management

Adopting agile and hybrid methodologies

Jira Software is a tool for agile project management. Its flexible setup allows teams to use Scrum, Kanban, or mixed methodologies. With features like backlogs, user stories, sprints, and customizable workflows, teams can plan, track, and manage agile software development projects. The real-time reporting features provide transparency into every stage of the development cycle, crucial for quick decision-making and iterative approaches.

You can easily integrate Jira Software with plugins to offer many more features for project managers. Issue Templates for Jira allows them to automate the creation of issues and issue structures, while Issue Sync Pro allows for effortless communication between different companies and departments, syncing issues between Jira instances. To make it even easier for your users, present them with user attributes across Jira so they know who to contact about issues and when. Active Directory Attributes Sync app lets you display user info on user profiles, hover dialogues, and issues in Jira.

Improved data collection and management

As the importance of clean, structured and error-free data grows, Atlassian tools help organizations to better collect and manage it. Dynamic Forms for Jira app uses visibility rules, dynamic fields, and variables to streamline data entry and collect only the relevant and important information.

Issue Sync Pro eliminates the need to create issues all over different Jira instances, that requires cloning the same data and making it hard to find or use. The app instantly syncs all the relevant issues along with their fields, attachments, and more.

Issue SYNC enables cross-team collaboration between different Jira instances
Syncing issues, fields, attachments, and comments between different Jira Cloud instances using Issue Sync Pro

Creating issues with Issue Templates for Jira app allows for consistent processes and data structure across the entire organization.

Learn more about our apps

Processes automation and optimization with AI

Atlassian Intelligence revolutionizes project management by introducing a virtual teammate powered by AI, understanding team dynamics, and streamlining work processes. Integrating OpenAI’s generative AI technology, it accelerates various work types by drafting content, defining test plans, providing instant virtual assistance, and even crafting situational responses for customer service scenarios. Atlassian Intelligence not only democratizes institutional knowledge but also simplifies complex data interactions across various Atlassian products, making project management more intuitive and efficient.

Issue Templates for Jira app lets project managers automate repetitive tasks and processes.

Enhanced collaboration across teams

Confluence works seamlessly with Jira and serves as a collaborative workspace where teams can create, share, and update documents and other content. In the era where remote work is prevalent, having a centralized space for project details, meeting notes, or strategic plans is vital for keeping team members aligned.

Trello offers a more visual way of organizing tasks and projects through boards, lists, and cards. This tool is user-friendly and teams can use it for anything from managing editorial calendars to tracking sales pipelines, making it adaptable to different departments and teams.

Project managers can also use Issue Sync – Synchronization for Jira app to sync issues created across different Jira instances and versions. It makes the communication about tasks much easier and faster.

Code quality and collaboration

Bitbucket, used in conjunction with Jira, provides a Git repository management solution that allows developers to collaborate on code writing, testing, and deployment. The pull request workflow fosters peer review, improving code quality, while its integrations with CI/CD tools streamline the software development process. Testing teams can use Jira in conjunction with tools like Requirements & Test Management for Jira to seamlessly manage requirements and tests in one place.

Scaling project management processes

Jira Align extends the capabilities of Jira to scale by connecting business strategy to technical execution. It’s particularly useful for enterprise-level companies or those adopting agile-at-scale frameworks like SAFe (Scaled Agile Framework). It provides real-time visibility into collective efforts, ensuring that teams and leadership are aligned toward the organizational goals.

Remote work and mobile accessibility

The Atlassian suite supports project managers by offering full-featured applications that ensure that team members can stay informed and contribute regardless of their location. Today, it’s a cornerstone of modern project management. Using apps like  Issue Sync – Synchronization for Jira lets users from different countries, time zones, and departments collaborate effortlessly.

Summary

The future of project management promises a multitude of challenges and changes that will significantly impact the market and work of project managers. Constantly changing technologies, advent of AI, remote work, and sustainability concerns will all affect the way we manage projects, big and small.

In the new era of project management, the key to success lies in flexible planning, continuous collaboration, and iterative execution. Atlassian’s tools support these methodologies and adapt to various work environments, making them suitable for today’s challenges in managing projects. By fully leveraging these tools, organizations can enhance productivity, ensure consistency in work quality, and maintain seamless communication, irrespective of team size or type of work methodology adopted.

Halina Cudakiewicz

Halina is a Content Specialist at Deviniti, where she combines her love for writing and IT. She has written about several topics, including technology, Forex, and personal finance. Other than creating content, she loves dancing, reading legal thrillers, and learning new languages.

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